Evil Controllers website - Jason Disappointed kid AND parent... why commit to a date on your website and then make no contact when you can't keep your promise? Tempe, Arizona

Today we received a package from Evil Controllers, seperate from the controller, with the items that the customer service representative, Jason, had promised. It contained a sticker, hat, a t-shirt and a draw string bag. This made my son feel much better. I wish it would have come on time, but Jason DID keep his word to send something out.

Hi Marisa,

We can 100% understand your frustration. No one at Evil Controllers is avoiding phone calls or trying to avoid communication with specific individuals. This was a terrible miscommunication regarding our customer service staff and our warehouse, however your bonus package has already been sent and according to USPS.com, should be arriving in your mailbox today.

We apologize immensely for the disappoint me your son must have felt. So we can definitely empathize with your own emotions. We have sent you an email with the tracking for the bonus package and hope that this brings a conclusive resolution to you regarding the issues you originally faced.

Everyone at Evil Controllers wishes you and your son the best.
Carlos