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Report: #1071669

Complaint Review: Exactta - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: CactusPilot — 85250 Arizona
  • Author Not Confirmed What's this?
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  • Exactta 1900 NW 97t7th Ave, Suite no 051-512772 Miami, FL Miami, Florida USA

Exactta Ecactta Sim Exactta Sim Card Fraud! Stay Away! Miami Florida

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Purchased a sim card form the stategically located kiosk, just outside of Customs/Immigration in Rome, Italy. Once you exit this secure area with your bags, you can not enter this area to return card or ask questions from saleswomen.

Once purchased, I was assure the sim card will work in all the cities I was goin to visit (Italy, Switzerland and Germany). Well, it was a total lie and a mistake on my part to purchase this sim card and put my trust in this company/product. It was NOT a good experiece, since I was depending on this card to work on my drive thoughout the above listed countries.

The sim card did not allow any calls to be made by me and all I got was an automated message in Italian, followed by a poorly worded English translation stating my device was not configuerd properly. Customer service was not help and twice I was givien the runaround and told to make changes to my phone and "wait 30 minutes and try again". 

 

Well, to make a long story short, I had no phone service usinig the Exactta sim card and have not been refunded teh $165.30 US dollars to date. I have sent the card back via FedEx to their Miami office. 

 

I would stay AWAY from Exactta. Do a web search and you will see I am not alone...Wish I did the same!

 

Unhappy in Arizona,

PB

This report was posted on Ripoff Report on 07/31/2013 07:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/exactta/miami-florida-33172/exactta-ecactta-sim-exactta-sim-card-fraud-stay-away-miami-florida-1071669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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