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Report: #1315042

Complaint Review: Excede Internet - Internet

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  • Reported By: Colorado — Denver Colorado USA
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  • Excede Internet Internet USA

Excede Internet BEWARE! Terrible service and rude customer service Blue River, Colorado Internet

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This company has been a problem from day one, with unreliable internet service. They make it very difficult to terminate service and when you do, they immediatelly disconnect your service while you are on the phone with them, before you even have a chance to indicate the date of termination. This is in spite of the the fact that you have already prepaid for the entire month. Their customer service staff is rude, inerruptive, argumentative, and do not attempt to address customer needs. I would not recommend this company to anyone. 

C***** is a sweet dream compared to this company, but unfortunately, it is  unavailable in our area. The rude, inept culture there at Exceed is inexcusable. There is no need for a company to treat their customers so poorly, unfairly, and unprofessionally. I have found myself continually paying for service that I do not receive, with no sense on their part of anything other than ripping off the customer. BEWARE!

This report was posted on Ripoff Report on 07/04/2016 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/excede-internet/internet/excede-internet-beware-terrible-service-and-rude-customer-service-blue-river-colorado-i-1315042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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