Report: #1157166

Complaint Review: Great Lakes - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 24, 2014
Updated: Tue, June 24, 2014
Reported By: IGotRippedOff — Irvine California

Author Not Confirmed

Why?

Great Lakes Nationwide USA

Phone: 8002364300
Web: mygreatlakes.org
Category: Loans

Great Lakes MyGreatLakes.org Difficult Student Loan Servicing After ACS Sells to Them Milwaukee Wisconsin

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ACS transferred servicing to this company and they failed to pull my June '14 payment. When I called in the agent "Angie" basically said, "I'm sorry if you think that we failed to service your account properly" when she should have said, "in the transfer we failed to process your payment." When I got her supervisor Clayton, it was like a broken record player. These people are just shady con people masked as collection, 'er I mean, student loan servicing, to be a-holes to the people actually paying off their student loans.

This is one time when I wish the company would have transferred jobs overseas. At least I could feel like their ignorance was foreign.

This report was posted on Ripoff Report on 06/24/2014 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/great-lakes/nationwide/great-lakes-mygreatlakesorg-difficult-student-loan-servicing-after-acs-sells-to-them-mil-1157166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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