RainSoft Great Lakes Water Treatment, Inc. Sale's man over stay 3 hours, made promises that later found out was misleading. I was informed of maintances free system and tech said that was untrue, plus there is a fee for any repairs. My husband and I were mislead. Finall, I sent tech away and cancel the order. Cleveland Ohio

April 18, 2016, a sale's man came to my home because I sent in a test water to Homedepot. Sale's man was nice and professional, but overstayed his welcome. He was at our home for over 3 hours. Stained my kitchen sink with a product he used to test my water. He explained that RainSoft is the Top best brand out in the market and been in business for over 50 years. I was told that the water system for the entire home was maintance free and all we had to do in twice a years add rock salt to the machine. We wee also informed that all part and labor for life was covered and if I moved anywhere a tech would remove and re-install free of charge else where. The tech came out on April 19, 2016 to install product and was honest with me and informed me that he did understand why sale's man would give me misinformation. Tech also informated me that system needs some maintance every 5 years, if I moved within the year it would be free to remove and re-install within my city. I sent tech away and said I felt that I could not trust company for misleading us. I did not complete my business with RainSoft. Must do homewrok first beofre I go with another company.