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Report: #951122

Complaint Review: GreenTree Servicing - Internet

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  • Reported By: Baby Boomer — Florissant Missouri United States of America
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  • GreenTree Servicing Internet United States of America

GreenTree Servicing Revenges is Mine, Internet

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Here's a good one for the Greentree Servicing,LLC CSR Dummies. Selling my home had a great buyer to offered me more then the appraisal price.  Everything was going great until the title search. Good old Greentree had a lien on the house from a 2nd mortgage. Note: I paid them off through a Chapter 13 several years ago. 

Let me get to the good stuff, their customer service is the worse I have ever encountered.  Tried to negotiate with them offering them the proceeds that would have gone to me $15,453 the original 2nd mortgage loan was $ 27,000. People do the math, are they crazy or what?  I would walk away with zero which was okay I would have been released from the 1st and 2nd mortgage and start a new life in another city.

Those crazy people in collections said No!  You have to file a Short Sale with us, we want all our money or pay the $15,453 before you close and we will release the lien.  Have you ever tried to get one of their supervisors for any kind of help?  Don't do it the supervisor/mangers are worse then their subordinates.  The manager told me "What did I tell you and what did the CSR tell you" the next thing I heard silence, the manager just transferred me to the Short Sale Department.

I told them under no circumstances was I filing for a Short Sale with Greentree; if it was any other mortgage company I would have considered it.  Well the bottom line is I chose to walk away. Yep, after all these years I chose foreclosure.  They can sell the house on the courthouse stairs!  Revenge is mine!  Greentree won't get a dime.  Chapter 13 taught me how to live without credit cards, everything paid in cash.  It wasn't bad at all kept me from getting into trouble.  I pray for all of their customers I know well how they talk to you, how they treat you like dirt over the phone.  I know you all are struggling and would not make such high cris decision as I did, Being a old school baby boomer you burn me I burn you back!  That's how much I absolutely hate GreenTree.  They pushed the envelope I tore it up! 

This report was posted on Ripoff Report on 10/05/2012 04:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/greentree-servicing/internet/greentree-servicing-revenges-is-mine-internet-951122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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