Complaint Review: Herbal Smoke Shop / Global Life Enhancements - Galloway New Jersey
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- Author Confirmed
- Herbal Smoke Shop / Global Life Enhancements 325 East Jimmie Leeds Road, Suite #7 Galloway, New Jersey U.S.A.
- Phone: 866-4372748
- Web:
- Category: On-Line Stores
Herbal Smoke Shop / Global Life Enhancements goods not arrived! no response from company to emails Galloway New Jersey
*Author of original report: contacted by derek - cs manager
*Author of original report: 2ND PACKAGE NOT ARRIVED TO DATE
*Author of original report: BEEN CONTACTED BY CUST. SERV. MANAGER AFTER FILING MY RIPOFFREPORT
*UPDATE Employee: Customer, please contact us if you have a problem
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I ordered some goods from this company on 1st November 2005. I spent $90 online on my debit card. i live in the uk, so understand it can take a while for things to arrive, but i to date have still not received my items. i have repeatedly emailed loss forms to this company, and emailed them, but i have not even had the courtesy of a response. if anyone from this company is on this site can you please contact me so that i can sort this out.
i am still in need of these goods, and my account has been debited for these goods. if i am contacted, this is resolved and i receive my goods, i will carry on shopping with you, however, if i am ignored i will have to take things further.
awaiting a response, an unhappy customer.
Wayne
-
United Kingdom
This report was posted on Ripoff Report on 02/17/2006 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/herbal-smoke-shop-global-life-enhancements/galloway-new-jersey/herbal-smoke-shop-global-life-enhancements-goods-not-arrived-no-response-from-company-t-176679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
contacted by derek - cs manager
AUTHOR: W - (United Kingdom)
SUBMITTED: Tuesday, March 07, 2006
derek has contacted me to say that if my parcel has not arrived in a week he will refund my fee in full.
will keep you all updated
#3 Author of original report
2ND PACKAGE NOT ARRIVED TO DATE
AUTHOR: W - (United Kingdom)
SUBMITTED: Tuesday, March 07, 2006
TO DATE I HAVE STILL NOT RECEIVED MY 2ND PACKAGE. HAVE JUST EMAILED DEREK, AWAITING A RESPONSE.
WILL KEEP YOU ALL INFORMED
#2 Author of original report
BEEN CONTACTED BY CUST. SERV. MANAGER AFTER FILING MY RIPOFFREPORT
AUTHOR: W - (United Kingdom)
SUBMITTED: Monday, February 20, 2006
AFTER FILING MY RIPOFFREPORT I WAS CONTACTED BY DEREK THE CUSTOMER SERVICES MANAGER WITHIN 2 HOURS, AND HE IS ARRANGING A 2ND PARCEL TO BE SHIPPED TO ME, ALONG WITH A FREE BONUS FOR THE PROBLEMS.
I WILL KEEP ALL UPDATED ONCE I RECEIVE THE PARCEL, WHICH WILL PROBABLY BE A COUPLE OF WEEKS AS IM IN THE UK.
#1 UPDATE Employee
Customer, please contact us if you have a problem
AUTHOR: Derek - (U.S.A.)
SUBMITTED: Friday, February 17, 2006
Customer, If you have any problems, please contact us so we can assist you. My direct email is derek@herbalsmokeshops.com, and I am happy to help you :) If your package was held up in customs, etc, let us know. kind regards, derek, customer service
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