Complaint Review: Home Eq Servicing - Sacramento California
- Home Eq Servicing PO Box 13716 Sacramento, California U.S.A.
- Phone: 877-867-7378
- Web:
- Category: Mortgage Companies
Home Eq Servicing made payments by cashiers check said they never received them they were cashed and we can prove it Sacramento California
*Author of original report: home eq
*Consumer Comment: Stay off the PHONE Request information in Writing
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we made our payments for jan feb and mar by a personal check and 2 cashiers checks in april we received a notice of foreclosure. my husband talked to them and they said taht they had only received 1 payment they asked for copies of the check and cashiers check we mailed this along with a number that we could be reached 24/7 we heard nothing from them for a week until we got a notice from sirote and permutt law firm that our home for 12 years had been sold on the courthouse steps. we called sirote and permutt and they said to contact the mortgage company.
we called home eq and they said that the copies of the cashiers checks were illegible and that they had tried to contact us the number we told them to to but it was not a working number that was the biggest lie! we were then told to contact the home co in ca and soon after we received a letter saying that our inquiry required further investigation.
we never heard a single word back from them! we have had a ton of people coming to our door offering us up to 5000 to move and in dec we received a letter to vacate our house within 48 hours. Has anyone else had a problem like this because we have contacted an attorney and are very interested
Marsha
bham, Alabama
U.S.A.
This report was posted on Ripoff Report on 01/07/2008 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-eq-servicing/sacramento-california-95853/home-eq-servicing-made-payments-by-cashiers-check-said-they-never-received-them-they-were-297936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
home eq
AUTHOR: Marsha - (U.S.A.)
SUBMITTED: Thursday, January 17, 2008
thank you "tired and tattered" i would love to talk to you and discuss this further. how can we arrange this? i appreciate the advice!

#1 Consumer Comment
Stay off the PHONE Request information in Writing
AUTHOR: Tired And Tattered - (U.S.A.)
SUBMITTED: Saturday, January 12, 2008
We too are being victimized by the liars at HomEq Servicing. The two things I have learned is that number 1 STAY OFF THE PHONE with them. They can tell you anything they want and you have no way to prove that they have lied to you. Which all of us are victims of. You need to get everything in writing. You must send a letter to them in the form of a QUALIFIED WRITTEN REQUEST. You can demand a payment history and other information on your account. Any payment or correspondence that is sent to them should ONLY be sent CERTIFIED with return receipt. Keep any and all corrospondence that they send and anything that you send make sure you keep a copy of. Keep all of your receipts from your cashiers checks money orders etc. You are in for a fight. If you havn't noticed, there are more and more of these companies committing fraud. Countrywide is bankrupt and is being bought by Bank of America. Just some of the fraudsters are EMC, Countrywide, Fairbanks, the now defunct Ameriquest, Saxon mortgage, Citicorp. There are many, many more. We are in a fight that has a massive amount of thieves trying to take away the american dream. There are many companies that are also covering up the crimes of these servicers. Such as Chase and others. This is so wide spread that it has become a true nightmare. Check out msfraud.org. There is a very long list of these fradulant servicers as well as the ones enableing them. There is a lot of good information in the FORUM. You may be able to get some suggestions on there. We all try to help each other. You can find the proper format for a formal QUALIFIED WRITTEN REQUEST on the internet. And PLEASE!!! STAY OFF THE PHONE with anyone and everyone at HomEq. Get it in WRITING. And check out msfraud.org.


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