Home Eq Servicing: Dirty Rotten Scoundrels pulled the carpet out from underneath us, and getting away with it North Highlands California

Those Dirty Rotten Scoundrels pulled the carpet out from underneath us.

Feb 20Th 2009: We gave them the money they asked for thousands of dollars- and they told us in 7-10 days we would know for sure the actual payment,

March 5Th: 12 days later I call , We have not heard from you... they replied we said 10 to 14 business days we will note that you called.

March 19Th: 2 more weeks go by and we have heard nothing not a paper in the mail not a phone call- its now been 30 days- a solid month since we gave them every penny we had, I call pretty furious We still have not heard from you...the lady said we told you it would take at least 45 days we are really backed up- your file will be worked on soon I will note the account. I let them know that every time I call they change the dates on me and she argued every which way that I was the one lying

April 13Th- I am doing some Internet research and come across a web site all about complaints against our actual mortgage company there were more than 80 families that had their promises broken after their money was taken in the the last year. I was very concerned and decided we would put our foot down with them if we had no news by end of next week,

April 15: 2 days later-now 3 weeks later then the last phone call we find out through a realtor friend that our house is up for auction in 10 days YES 10 days from today and if it was to sell we would have a police escort us out with no time to pack-those SB didn't even notify us what so ever that they decided for what ever reason not to accept our loan modification ( that they guaranteed us verbally but refused to send papers)-. I am SO mad I could just spit huge companies running away with peoples hard earned money and getting away with it!

Sr herman
Post Falls, Idaho
U.S.A.