Complaint Review: keragro - Internet
- keragro Internet USA
- Phone: 18005218495
- Web: www.keragro.com
- Category: Supplemental Health Programs
keragro lying, fraudulent activities, non informative website Internet
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I recently saw an advertisement on my Facebook page from poised and purpose magazine about a new breakthrough product for keragro. This is a product guaranteed to grow longer thicker hair. A one month free trial for the cost of shipping at $4.95. What a lie. I received my so called free bottle of product it took 5 days after I paid for express shipping for 24 hours.
When I opened the envelope there was a bottle of pills, and a receipt that contained nothing more than the cost of product trial and quantity of product. No actual price, address, or phone number. I figured I would get an email for future ordering options.
When I received a notice of insufficient funds from my bank on 10-09-2014, I immediately called my bank to find out why. Apparently there was a reaccuring charge for $87 that had gone tried to go through, not once but twice within 24 hours. When I told the banker that I had not authorized this transaction they told me where it came from and gave me a 1800 number to call and dispute it.
I called the number and a man came on the phone and told me that I only had 14 days from the day it was ordered to cancel or I would be charged full price. When I told him that I never received any thing providing that info he told me that they didn't have to send me or tell me anything. He said that if I wasn't stupid I would have never agreed to the trial. He also told me that they didn't have to refund me any money. Remember now that all of this deceit has cause my account to over draw.
I called my bank back and explained what was said to me so I could file a despute. I had to cancel my debit card and order a new one. I also have to by requirement of my bank file a police report for identity theft and wait to get my money plus over draft fees back. All of this from start to finish now goes as follows
4.95 for free trial
5.00 for next day postage
87.00 for the bottle of keragro
35.00 overdraft fee
129.95 total for this free trial
To top all of this off, I told not only one, but all of my friends about this product. I know that three had ordered it and now have all been hurt this same way.
I believe that this company is a scam because no upstanding company would be this deceitful and especially to the point of calling there upset customer "stupid".
Hopefully this helps someone else before they get burned like I did. I know I will never order anything that I see on my Facebook page or poised and purpose magazine again.
This report was posted on Ripoff Report on 10/09/2014 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/keragro/internet/keragro-lying-fraudulent-activities-non-informative-website-internet-1182027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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