La Fitness La Fitness:The fleecing of America Springfield Pennsylvania

I wanted to state that I've read many comments regarding LA Fitness & Body of Change ( I think they're now called something else)and while I dont doubt the threads I must say they surprise me. I think we should stress that each LA Fitness, for better or worse, is run differently.

The club I was at did have its difficulties and some customers did complain, but i for one ( I worked at the front desk) made sure that if I couldnt take care of the problem, my boss (The Operations Manager) did. I valued our members and have been in customer service a long time. I must say, you should make sure to show up as many times a necessary and make sure to speak to the Operations Manager and/or the General Manager to get your issue resolved...oh and LA Fitness DOES offer refunds, but the local OM has to approve/request it.

Furthermore, I wanted to say that I am now a member at the club which I used to work. I am a satisfied customer and love going to work out in a friendly environment. As far as BODY OF CHANGE is concerned, I found a trainer that I LOVE and have gotten results, so I can't complain...but I made sure to do research, to watch and communicate with other members as to their experience. I know that delegation is a very common practice with the Managers, as they are the ones to "hook" you and then hand you off to whoever is available...I just make sure to schedule with my trainer a week in advance.

I wanted to state that I've read many comments regarding LA Fitness & Body of Change ( I think they're now called something else)and while I dont doubt the threads I must say they surprise me. I think we should stress that each LA Fitness, for better or worse, is run differently.

The club I was at did have its difficulties and some customers did complain, but i for one ( I worked at the front desk) made sure that if I couldnt take care of the problem, my boss (The Operations Manager) did. I valued our members and have been in customer service a long time. I must say, you should make sure to show up as many times a necessary and make sure to speak to the Operations Manager and/or the General Manager to get your issue resolved...oh and LA Fitness DOES offer refunds, but the local OM has to approve/request it.

Furthermore, I wanted to say that I am now a member at the club which I used to work. I am a satisfied customer and love going to work out in a friendly environment. As far as BODY OF CHANGE is concerned, I found a trainer that I LOVE and have gotten results, so I can't complain...but I made sure to do research, to watch and communicate with other members as to their experience. I know that delegation is a very common practice with the Managers, as they are the ones to "hook" you and then hand you off to whoever is available...I just make sure to schedule with my trainer a week in advance.

I wanted to state that I've read many comments regarding LA Fitness & Body of Change ( I think they're now called something else)and while I dont doubt the threads I must say they surprise me. I think we should stress that each LA Fitness, for better or worse, is run differently.

The club I was at did have its difficulties and some customers did complain, but i for one ( I worked at the front desk) made sure that if I couldnt take care of the problem, my boss (The Operations Manager) did. I valued our members and have been in customer service a long time. I must say, you should make sure to show up as many times a necessary and make sure to speak to the Operations Manager and/or the General Manager to get your issue resolved...oh and LA Fitness DOES offer refunds, but the local OM has to approve/request it.

Furthermore, I wanted to say that I am now a member at the club which I used to work. I am a satisfied customer and love going to work out in a friendly environment. As far as BODY OF CHANGE is concerned, I found a trainer that I LOVE and have gotten results, so I can't complain...but I made sure to do research, to watch and communicate with other members as to their experience. I know that delegation is a very common practice with the Managers, as they are the ones to "hook" you and then hand you off to whoever is available...I just make sure to schedule with my trainer a week in advance.

I wanted to state that I've read many comments regarding LA Fitness & Body of Change ( I think they're now called something else)and while I dont doubt the threads I must say they surprise me. I think we should stress that each LA Fitness, for better or worse, is run differently.

The club I was at did have its difficulties and some customers did complain, but i for one ( I worked at the front desk) made sure that if I couldnt take care of the problem, my boss (The Operations Manager) did. I valued our members and have been in customer service a long time. I must say, you should make sure to show up as many times a necessary and make sure to speak to the Operations Manager and/or the General Manager to get your issue resolved...oh and LA Fitness DOES offer refunds, but the local OM has to approve/request it.

Furthermore, I wanted to say that I am now a member at the club which I used to work. I am a satisfied customer and love going to work out in a friendly environment. As far as BODY OF CHANGE is concerned, I found a trainer that I LOVE and have gotten results, so I can't complain...but I made sure to do research, to watch and communicate with other members as to their experience. I know that delegation is a very common practice with the Managers, as they are the ones to "hook" you and then hand you off to whoever is available...I just make sure to schedule with my trainer a week in advance.