Complaint Review: Luna Skincare - St. Petersburg Florida
- Luna Skincare PO box35530 St. Petersburg, Florida United States
- Phone: 877 671 0074
- Web: support@trylunaskincare.com
- Category: skin care/facial cream, skin care/facial cream
Luna Skincare advertised skin care for 3.00 then chargedme 89.95 on my credit card. St. Petersburg Florida
*General Comment: Luna skincare is a scam
Advertise skin care for 3.00 plus shipping and somewhere they say that if you do not cancel iin 14 days they charge you 89.95 on your credit card. I could not find this info and they refused to give my money back . I called and told them to return my money and cancel any other skin care. They refused to give me back my money but canceled any further activity but continued to try to give me other deals so I would use their product. Rip off deluxe and I fell for it but never again.
This report was posted on Ripoff Report on 11/08/2017 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luna-skincare/st-petersburg-florida-33705/luna-skincare-advertised-skin-care-for-300-then-chargedme-8995-on-my-credit-card-st-p-1410972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Luna skincare is a scam
AUTHOR: Carolyn - (United States)
SUBMITTED: Tuesday, November 14, 2017
First off, I'd like to say no, the product does not work. Secondly, the staff at Luna is very unprofessional and rude. I ordered this product and received it after about 4 days. The disclaimer stated that if I call back on or before the 17th, I would not be charged the full amount. When I called to cancel on the 14th, the representatives first tried to get me to sign up for an extension to the trial OR I would've had to pay $9.99 to return the product. BS! Finally after speaking to 2 so called supervisors, they waived the $9.99 fee. I am writing this report today because if I get charged from this company in any kind of way, I will sue. I was told that I would not be charged at all for this product. This company is a scam. Please fully read your disclaimer before signing up for anything like this, please.


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