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Report: #1414331

Complaint Review: Luna Skincare - Encinitas California

  • Submitted:
  • Updated:
  • Reported By: Marilynne — Woodland Hills California United States
  • Author Confirmed What's this?
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  • Luna Skincare 317 N El Camino Real Encinitas, California United States

Luna Skincare asked for trial order, returned and and them to cancel Encinitas California

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I ordered a trial sample of this product in late September.  In October, I returned the sample and cancelled.

 

 I just found out that they have been charging my bank account $89.95.  They have charged the account on the following dates:

 

October, $89.95

October, $89.95

November, $89.95

 

I have attempted to get this resolved but they are rude and condescending.  They claim that they sent me a second order in November, but I did not receive anything from them.  They insist that it was mailed to me by USPS.

 

I want a refund for all three payments that they took from my bank account.

This report was posted on Ripoff Report on 11/30/2017 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luna-skincare/encinitas-california-92024/luna-skincare-asked-for-trial-order-returned-and-and-them-to-cancel-encinitas-california-1414331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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