Complaint Review: Luster - Palo Alto California
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- Author Not Confirmed
- Luster 2120 Old Page Mill Rd Palo Alto, California United States
- Phone: 650 575-8781
- Web: lustercream.net
- Category: beauity products, "Trial offers"
Luster Luster Age defying cream & Serum Charged me for products I never received Palo Alto California
*Consumer Comment: Luster Age defying cream San Diego California
Show customers why they should trust your business over your competitors...
Don’t buy from them. They are a fraud. They say they will send you the cream for a 14 day trial. You are not informed that after 14 days they charge you $100. For each product. Then the next month they charge you another $200.00. When I contacted them they were rude.nsaid I needed to report not receiving the product & because I didn’t they are charging me the $212.00. I had no acknowledgement the product was sent. No indication I was going to be charged $200. Never have received anything & reading these reviews I am not the only one.
This report was posted on Ripoff Report on 02/15/2018 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luster/palo-alto-california-94304/luster-luster-age-defying-cream-serum-charged-me-for-products-i-never-received-palo-a-1429515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Luster Age defying cream San Diego California
AUTHOR: Lupita Garcia Lopez - ()
SUBMITTED: Thursday, February 22, 2018
Carol Yelton Carbone . I also had the same problem with this company. When I told the customer service agent I would contact the state attorney general. They immediately wanted to negotiate with me as if they were scared . I got my money back on one month but they would refuse to give me a 2nd month back regardless if I reported this to the attorney general. More than likely by then they would change the brand name and start everything all over again. This is a hard lesson learned.
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