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Report: #1243018

Complaint Review: Mavis Tire - Cobleskill New York

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  • Reported By: Blent70 — Richmondville New York USA
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  • Mavis Tire 767 Main St Cobleskill, New York USA

Mavis Tire Damaged my vehicle!! Cobleskill New York

*REBUTTAL Owner of company: Sorry for Your Experience

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I brought my truck in for new tires.  1200 Dollars later and my truck is worse off then when i brought it.  Ended up having tire rods, front shocks, tires and an oil change.  Now my truck is shuddering and lacking power and have a rattle in the front end..  They now claim that they may have installed a defective shock.  The stuttering i was told wasn't caused by them and they bear no responsibility and it's my problem.  It wasn't doing that prior to me bringing the truck to them.  I've heard horror stories about this location but decided to give them a shot.  poor decision there.  Spoke with the store manager, got nowhere.  Calling corporate.  i would stay far away from this place if you value your vehicle.

This report was posted on Ripoff Report on 07/20/2015 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mavis-tire/cobleskill-new-york-12043/mavis-tire-damaged-my-vehicle-cobleskill-new-york-1243018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Sorry for Your Experience

AUTHOR: Mavis Discount Tire - ()

POSTED: Friday, July 24, 2015

My name is Jenna and I am the Brand Ambassador for Mavis Discount Tire.  In reference to the review you posted on Ripoff Report, I am sorry to hear about your dissatisfaction with the customer service at our location in Cobleskill.

Mavis Discount Tire is committed to delivering the best possible experience to every customer and we take each customer complaint seriously.  Please allow us the opportunity to resolve your issue to your satisfaction.  Please email me at maviscustomercare@mavistire.comwith the following information:

 

•Full Name
•Phone Number 
•Invoice number
•Date
•Mavis/Cole Location Visited

 

We will research the matter and get back to you in a timely manner.

 

Thank you for giving us the opportunity to serve you better! 

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