Report: #181532

Complaint Review: Maxtor - Milpitas California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, March 16, 2006
Updated: Thu, March 16, 2006
Reported By: — Beaverton Oregon

Author Confirmed

Why?

Maxtor 500 McCarthy Boulevard Milpitas, California U.S.A.

Phone: 408-894-5000
Web:
Category: Computer Manufactures

Maxtor Ripoff Sold Flakey drives purchased 5 drives have filed 6 RMAs in 6 months on defective drives Milpitas California

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October I purchased 4 Maxtor Diamondmax 300GB Sata Drives, over the course of the next 4 months I have had to send back 5 drives (at my expense) due to untimely drive failures. I also was forced (not by maxtor, but by my need to keep my data safe) to purchase an additional hard drive during the weeks while my drive was in transit to be RMA'd.

Maxtor is being as unhelpful as possible, not giving information regarding their software's diagnostic codes to possibly point to the causes of the failure, and they continue to send me back refurbished drives (which I understand they state in their RMA policy, but if they are going to fail in 6 weeks, why waste both their and my money shipping a piece of crap.

Derrick
Beaverton, Oregon
U.S.A.

This report was posted on Ripoff Report on 03/16/2006 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/maxtor/milpitas-california-95035/maxtor-ripoff-sold-flakey-drives-purchased-5-drives-have-filed-6-rmas-in-6-months-on-defec-181532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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