Complaint Review: MetroPCS - Internet
- MetroPCS Internet United States of America
- Phone:
- Web: www.metropcs.com
- Category: Cellular Phone Companies
MetroPCS The Great Phone Rebate False Advertising and Refusal to Follow Through on Rebate Submissions. Internet
*Author of original report: FINALLY
*Author of original report: REBATE RECEIVED WRONG AMOUNT
*Author of original report: Still Nothing.... This is ridiculous!
*Author of original report: Pictures of Rebate Terms and Denial Letter
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On February 3rd, 2010 I purchased my MetroPCS Motorola VE240 from MetroPCS.com. On the site, at the time it said Phone Cost $49.00 Minus Mail In Rebate $40.00 Equals $9.00.
This report was posted on Ripoff Report on 04/17/2010 03:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/metropcs/internet/metropcs-the-great-phone-rebate-false-advertising-and-refusal-to-follow-through-on-rebate-594045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
FINALLY
AUTHOR: keith.studley@att.net - (U.S.A.)
SUBMITTED: Saturday, June 19, 2010
Well I finally got the remainder of my rebate in, thank god. I refuse to do business with them. I am going back to Boost and staying there.

#3 Author of original report
REBATE RECEIVED WRONG AMOUNT
AUTHOR: keith.studley@att.net - (U.S.A.)
SUBMITTED: Monday, May 24, 2010
I received my rebate on 5/21/2010, however it was for the wrong amount. The original rebate was for $40 and they only sent me $20. I have subsequently filed suit against MetroPCS and The Advertising Checking Bureau seeking the other $20 plus punitive damages for false advertising in the amount of $400.

#2 Author of original report
Still Nothing.... This is ridiculous!
AUTHOR: keith.studley@att.net - (U.S.A.)
SUBMITTED: Saturday, May 15, 2010
5/7/2010 1:38 PM
From: Martin, Mindy
To: Keith S
It has not been mailed yet. You should receive it within the next 2 weeks. We have sent your information to American Express but they have not mailed the card yet.
Thanks,
Mindy
--------------------------------------------------------------------------------
From: Keith S
Sent: Friday, May 07, 2010 12:37 PM
To: Mindy Martin
Subject: Re: Rebate Claim
Importance: High
Hello Ms. Martin,
I am wondering if you can find out if the rebate has been mailed yet. I am afraid that it may have been stolen out of my mailbox, and Monday marks the 4th week since you informed me that it was reprocessed.
Please reply and let me know if the mailing date can be found out.
Respectfully,
Keith P. S
From: Mindy Martin
Sent: Monday, April 19, 2010 10:47 AM
To: Keith S
Cc: 'Raelynn Dorsey'
Subject: Rebate Claim
Good Morning Mr. S,
You rebate has been reprocessed and you should receive it within 3-4 weeks.
If you have any further questions, please feel free to contact me.
Thanks,
Mindy Martin
Account Specialist
_____________________________________
The Advertising Checking Bureau
90 Years of Excellence
1610 Century Center Parkway
Suite 104
Memphis, TN 38134
Phone: (901)346-9941 Ext. 1108
Fax: (901)345-8812
www.acbcoop.com
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