NATIONAL PLATINUM they took money out of my bank with out me even knowing it . as far as i know i was looking for a payday loan Internet

weeks ago i was on line looking at patday loans .now weeks latter i come to find out that i dont have any money in my bank . when i call to find out why i was told it was this national platinum . i called there and the person on the phone was rude and nasty even hung up on me then i called back and was told there was nothen they could do to help me to get my money back to just go to the web site and use it for the 2,500 in free money to order i dont recall singing up for this i never wanted an online credit  i was looking at payday loans so how did this happen