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Report: #1162967

Complaint Review: Neat Company - Internet

  • Submitted:
  • Updated:
  • Reported By: Stephanie — Ellenwood Georgia
  • Author Not Confirmed What's this?
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  • Neat Company Internet USA

Neat Company Continued to charge my account $14.99 a month since 2012 when I requested them to stop. Philadelphia Pennsylvania Internet

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I purchase this item in 2012. The company offered the cloud for free the first month. I requested this not to be placed on my account. I was informed the had to but, I could cancelle at any time. I did in fact call back to cancell. Well this is still being charged to my account in 2014. I contacted the BBB after being contacted by there collection agency. Then suddenly my account was paid on full. But, 14.99 is being charged I have paid over $500. In a unauthorized charge. I am still going back in forth rebutting with them. I was informed I was given all the neat company allows. I have now paid over $1,000. For this machine I have NEVER used. 

This report was posted on Ripoff Report on 07/17/2014 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/neat-company/internet/neat-company-continued-to-charge-my-account-1499-a-month-since-2012-when-i-requested-th-1162967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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