Report: #759697

Complaint Review: Newport News Clothing - Internet Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Tue, August 02, 2011
Updated: Wed, August 03, 2011
Reported By: Ginger — Montgomery Texas U.S.A.

Author Confirmed

Why?

Newport News Clothing Internet, Virginia United States of America

Phone: 8006882830
Web: www.newportnew.com
Category: Clothing Stores

Newport News Clothing Took payment but did not deliver. Won't answer calls or emails. Internet, Virginia

*Author of original report: Order received. Just fell out of the sky!

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I ordered a swimsuit for an upcoming cruise on the 24th and opted for 3 day shipping. My payment was processed right away but my order never arrived. I emailed custer service and received an auto-reply stating someone would get back to me within 2 days. Nothing happened so I called. The customer service line rings and then just stops. I tried the order line and was on hold for 45 minutes. Again, no ever came on the line. I even tried their "apply for a credit card" number and no answer. I sent another email as well and just got the auto reply. Not sure what is going on with this company as I used to buy from them all the time. I think they must be going out of business. DO NOT order from them! They will keep your money!

This report was posted on Ripoff Report on 08/02/2011 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/newport-news-clothing/internet-virginia-/newport-news-clothing-took-payment-but-did-not-deliver-wont-answer-calls-or-emails-int-759697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Order received. Just fell out of the sky!

AUTHOR: Ginger - (U.S.A.)

SUBMITTED: Wednesday, August 03, 2011

POSTED: Wednesday, August 03, 2011

I received the swimsuit yesterday with out any email reply or customer service answers. I am still upset that I payed for 3 day shipping and it took 10 days for me to get it. I am lucky though and glad I at least got my order. I will be smarter in the future though and will not trust them again.

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