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Report: #1137013

Complaint Review: OTL Scoresense - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Mad Customer — Riceboro Georgia
  • Author Not Confirmed What's this?
  • Why?
  • OTL Scoresense Nationwide USA

OTL Scoresense Thieves, rip-off, heartless Dallas Texas

*UPDATE Employee: ScoreSense

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I just turned 18 and I found out on the day of my birthday (April 4) that Scoresense has been taking $29.95 out of my checking account since January of 2014. I have called multiple times and they keep telling me the same thing, "It usually takes 3 to 5 days for it to process". They are blaming my dad for fraud and saying that he created an account in November; but if he created it in November, why would they wait until January to charge me for it. And I know he didn't do it because I keep my card with me everywhere I go. They said that I would get a refund of one payment ($29.95), but if you ask me they owe me $119.80. I haven't even recieved the $29.95 refund that they approved. I don't know what to do and now I literally have only $1.26 in my account because of this. This is very difficult for me because I am about to graduate and it sucks that I can't buy anything for my dorm room because they stole my funds.

This report was posted on Ripoff Report on 04/07/2014 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/otl-scoresense/nationwide/otl-scoresense-thieves-rip-off-heartless-dallas-texas-1137013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

POSTED: Tuesday, April 08, 2014

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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