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Report: #1152734

Complaint Review: OTL; SCORESENSE - Texas

  • Submitted:
  • Updated:
  • Reported By: PATRICIA — HOPEWELL Virginia
  • Author Not Confirmed What's this?
  • Why?
  • OTL; SCORESENSE Texas USA

OTL; SCORESENSE TOOK MONEY FROM MY CREDIT CARD TO SIGN UP ANOTHER PERSON WITHOUT MY PERMISSION DALLAS Texas

*UPDATE Employee: ScoreSense

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OTL. SCORESENSE a company which I have never heard of before, charged 29.85 from my charge card on 04/07/14,  05/07/14, and 06/01/14 a total of $89.55       On 06/04/14 after I received my credit card statement I notice the name of OTL. SCORESENSE but did not know who they were,  so I called and spoke with someone who told me that the 29.85 was taken out of my credit card  for a credit report on Jackie.

Jackie is my husband, I told the person at OTL.SCORESENSE this had been done without my permission and that I wanted my money charged back to my credit card.  For  some reason she agreed that the money was taken out without my permission but she would need to speak with her boss.

Two days later I got a e-mail that stated I would not receive my money back, and gave no reason.  that is the last I have heard from them. 

 

This report was posted on Ripoff Report on 06/06/2014 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/otl-scoresense/texas/otl-scoresense-took-money-from-my-credit-card-to-sign-up-another-person-without-my-permi-1152734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

POSTED: Monday, June 09, 2014

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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