Ox Car Care Palmer's Administrative Services, Inc. Easy to commit, hard to cancel! New Jersey

 I was contacted by this company several times and actually took the call one day, Big Mistake! My extended warranty had run out on my car and I was looking to pursue another warranty offer. It was extremely easy to put my policy in place, but i was very hesistant since it sounded so sketchy. I was transferred three times and at this point, they had lowered the initial payment and monthly payments to what seemed a reasonable offer to me. They continued to say "this offer will only be good today and won't be extended" and like I said, I was interested in getting a warranty. I very reluncantly gave me information and I absolutely should have known better, but I was promised a full refund if I chose to cancel. It hit me a couple of days later that I didn't want to follow through so I called to cancel. They said that I needed to follow the cancellation process listed on my policy. The representative was very rude and wouldn't explain what I needed to do, but instead continued to ask why I was cancelling.

After explaining that I didn't feel comfortable and just wanted to cancel, she spat out a bunch of statistics and got loud at me on the phone for no reason! As I tried to continue saying that I just wanted to cancel, she eventually hung up on me. What a b***h?! Reading the cancellation policy myself, I noticed that I needed to mail a certified odometer reading to the designated address. After calling back, a different representative explained that I needed to go to a mechanic to receive a certified odometer reading. To which, I asked why she needed that if I only had to give an estimate over the phone to began with. She danced around the question giving me unnecessary information. So I went to two different dealerships asking for this certified odometer reading, where I received nothing but puzzled faces from mechanics explaining that they had never heard of that before. I finally just had a mechanic print out my VIN and odometer mileage and print it on a letterhead so that I could send the company this information. I then called them back to speak with a manager of this company and once again I was transferred to the b***h of a representative answering the phone in a very condescending "customer service Manager". Where I was once again mistreated and rudely spoken to so I hung up in her face! After that, I called my credit card company and immediately requested a new card so that they can't continue to pull money from my account. Seriously, Do. Not. Answer. The. Phone. From this company! They will lie to scam you!!