POF Plentyoffish Media Inc Stoled/Withdrew money from my account Vanncouver British Columbia

I signed up with POF approx 8 months ago, initially I wanted to try it out with a lessor plan and was surprised when I'd seen the $79 taken from my account. I was so upset that I called in and tried canceling my plan but was told they don't offer refunds and that I would need to wait it out. I even canceled from my device as a backup and thought I was all set. Then the other day another $79 debit. I just called in to POF again, and was told the same thing, that they can't offer me a refund and that I didn't turn off the correct setting. NOT TRUE!!! Their rep said she could give me 1/2 the money back this time "best she could do". She then went on to say that my account would remain active for an additional 2 months before being cancelled. I told her as I did before, I want nothing more to do with POF and this time asked her to completely delete my profile. BEWARE!!! As a precaution I will be calling my bank and blocking them from withdrawing any further funds and suggest everyone reading this to do the same.