Priceline www.priceline.com Bait and switch scam! Internet

You have a good point, but the way I understand it from their site. Is from when you get the price quote up TILL the point you initial and confirm it CAN change. However when I submitted my initals and confirmed at that moment its locked in at 325. If that wasn't the case then that contract/agreement you sign is meaningless.

So my complaint is I confirmed it for that price. However upon receiveing the email back confirming the price was diffrent. They charged me more than the agree on amount. So while I understand your point, I also think you misunderstand my issue. I was aware the price could change during the quote process, however the price should never change between my final confirmation and my email receipt (10 seconds elapsed max)

Do you understand the point im trying to make?

the first page of your pictures. It shows a 325 price, and it also says "prices are not final until transactions is complete" so between you getting that price and confirming the purchase it went up. Likely during the time you were talking to your GF about it.

PriceLIARS!

I am sorry, but I do not understand how you think this is relevant to my complaint. I feel you skimmed over it and never actually took and or read it in its entirety.

I am not complaining over name your own price or the taxes and fees. I am complaining at being scammed. I was told I was paying $325 (this included taxes and fees)  Then when I got my confirmation email I was actually being charged $390.28. Upon calling priceline I have indeed found the problem. The problem is that when I purchased it my rental car fee per day was 12.64. When they confirmed they changed my rental car price to $28 day.

So I now know the problem and so do they but once again they are 100% unwilling to correct it. They will not even let me cancel and rebook without a heavy cancellation fee. The agreement I initialed (signed) was for 325 final price. So I see no reason they can hold me to a agreement they have already breached.

We are not the vendor collecting and remitting taxes to the applicable taxing authorities. The rental car companies, as vendors, bill all applicable taxes to us and we pay over such amounts directly to the vendors. We are not a co-vendor associated with the vendor with whom we reserve our customer's travel arrangements. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location.

I sent a email to ripoffreports to get photos added, but as they haven't shown up yet I will try to post them this way. Just want to provide more proof to my problem.

Here is a run down of the pics.

#1 I took this screenshot so I could email it to my g/fs phone so she could verify the date/times to make sure this would work for both of us on my visit. (Lucky that i did too)

#2 This is 1/2 of the screenshots I took of the confirmation email I received from priceline about 5-10 seconds after I initialed and submitted my purchase from the first screenshot.

#3 This is 2/2 of the screenshots from the confirmation email, please note the price. 390.28 thats about a 20% increase!


I agreed and initialed for the 325, priceline confirms and charges me 390.28. They refuse to correct their mistake and instead try to take even more money out of my pocket if I choose to cancel due to their deception. This has to stop, please don't fall victim to these scam artists.