Public Storage - Lauren Brown - Chiquita Wardell - Raniesha Jones $1,000.00 damage to my car , extorting unjust fees/rents , using U.S. Mails to send fraudulent, threatening invoices Memphis Tennessee

I am a current employee of Public Storage and witnessed the merger with Shurguard, while I know it was a lengthy process, Public Storage is a great company. From what you have stated, I am sympathetic to the unfortunate events. However, if you still have a copy of your lease, please read the paragraph relating to Public Storage's policy on damages. Public Storage is not responsible for any damages that may occur (unless DIRECTLY caused by Public Storage) the damage caused by the vandals is indeed unfortunate, but that is why after all everyone has car insurance, to cover the unexpected, if the same had happened in a parking lot the business you were visiting is also not responsible. The second incident with the asphalt is also along the same lines, Public Storage makes attempts to contact you via phone and/or mail concerning the matter, most likely requesting you to make arrangements to move the vehicle, if they were unable to contact, they had to make other arrangements to complete the work, and while I understand there may have been damages, the best recourse is to again contact the insurance company or the company who performed the work. As far as your statment that PS put a dent in your car, I find it odd and unlikely. Public Storage and its employees have nothing to gain by causing damages to your property. It is possible another customer may have backed into your vehicle causing damages. In response to you serving Public Storage with an invoice of the damages, again that letter should possibly have been forwarded to your insurance company as PS is not responsible. If during these circumstances you did fail to pay your rent, Public Storage follows all state and federal laws on sending certified letters regarding payment and actions if it is not rectified. Public Storage is also not out to get anyone or to commit "piracy", if your items are sold at auction for non-payment Public Storage does not make any profit. If the items are sold for more than what is owed than Public Storage mails a check for the remainder to you, but in most circumstances the unit fails to produce enough to cover the rents owed.