NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1458515

Complaint Review: public storage - nationwide

  • Submitted: Tue, August 28, 2018
  • Updated: Tue, August 28, 2018
  • Reported By: nextaxpro — Chongqing Chongqing China
  • public storage

    , nationwide
    United States

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

puke putresecent confiscation, not "storage"  THIEVES PIRATES!!
This is a reprint from a previous ripoff report that I filed two years ago.    My passcode would not work.   After 3 months of falagaling around, ripoff report staff FINALLY, after senseless red tape gave me, after the second go round, a passcode that worked.    My original puke storage report was gone, so I have to start over!   

I want this report up, not only to help the public, but to refute A BRAIN DEAD DONKEY who kept saying "just pay the rent"!    This was AFTER I had typed that I could not find a place to stay, nor a reasonable storage rental any where.    So, I can only hope that the harebrained IDIOT will check back with ripoffs by putresecent "storage"  to see my refutation of his oaf, imbecilic comments!

Public "storage"  PIRATES charged me $187\month, UP from $99\month just 2.5 years earlier.   I'm not renting a house, just the smallest unit that they claimed were available.   I could not find a place to store my material, so had to put up with the OUTRAGEOUS rental.   puke "storage"  LIES in their advertising.   There is NO lighting and the units are not "temperature controlled"!     Puke "storage"  DOES NOT charge "one dollar for the first month".    It works out to 57.25, however, their are additional fees for the lock, key and "insurance".    You are NOT given a choice to opt out of the insurance.    Puke "storage"  LIES about "there being the possibility of a flood".   Just institute a program for flood control!    Puke "storage"  does NOT give their customers a "thirty day notice"  of payments in arrears.     After only FIVE DAYS, my unit was "overlocked".    That's puke "storage"  terminology for "you have been padlocked and you are not allowed in".

Furthermore, puke "storage"  auctions your belongings WITHOUT telling you where the auction is being held!!!!    We had a tremendous amount of material, valuables and sentimental items PIRATED from me.   I want my stuff back, plus the mental stress that puke "storage"  has put me through.   The only reason puke "storage"  does this filth is GREED.   GREED in ALL of its ugliness.    ALL of the following was PIRATED from us, as well as other necessities, valuables and sentimental priceless items:
- overcoats
- scarves
-  long johns
- clothing, including expensive blouses
- four cold weather caps
- winter jackets
- light jackets
- shoes
-  lots of kitchenware and silverware
-  hot plates and irons
-  pots and pans
-  Very warm winter gloves
-  My certificate received when I was awarded a certificate to represent clients before the Internal Revenue Service
-  My wife's pants, pant suits and other expensive clothing
-  Wife's winter boots
-  Table
-   Commentary on the Book of Revelation
-  Many valuable books, including some rare books
-  Photographs, including many priceless photographs of my daughter that I did not have up on the web.   Why would puke "storage"  STEAL or burn these??!!!
-  quilts
- blankets
-  sandblaster
-  Five space heaters
-  Watch
-  Raincoats
- 1985- 2009 Federal income tax returns
-  Television set
-  stock certificates { WHAT did puke "storage"  think that they were gaining by STEALING these??!    puke "storage"  tosses stuff that they think they can't "pawn off"  by taking them to the landfills or burning your stuff!
-  Dresser
-  chest of drawers
-  coffee table
-  3 portable fans
-  pillows and cushion pillows
If the DIM-o-crats want to "protect" us, why don't they attempt to pass laws FORBIDDING STEALING by predatory outfits like puke "storage"??
Thank you for reading my report.   I should put this all up on my future website under consumer protection.    If you learn that there is a class action lawsuit, please notify me:    (((REDACTED)))
I have my e-mail address in at least two places on virtually every page.   Thank you so very much:   Nextaxpro

This report was posted on Ripoff Report on 08/28/2018 09:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/nationwide/public-storage-pirated-my-possessions-valuables-and-priceless-items-of-sentimentality-na-1458515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
4Consumer
0Employee/Owner

#1 Consumer Comment

Yes, We Are Correct

AUTHOR: Jim - (United States)

First of all, in order to be pirated, you would have to have ownership of the items.  You didn't - by law you abandoned the items.  By abandoning the items, the storage facility took possession of the abandoned items.  Accordingly, thou shall not steal, or covet thy neighbor or his belongings, or anything else in Exodus 20, would not apply since the inventory you listed was no longer yours.  If you truly valued the items that you abandoned, then you would have paid the rent on them in the first place.  The fact is this:  You did not place any material value upon ANY of the items you abandoned when you decided to stop paying rent.

You also seem to believe the facility changed their terms and conditions.  Well, they're allowed to.  Your consent to the changes in terms is to continue to store items in their facility.  So if you kept your stuff in storage, then you agreed to all changes in the T&C's.  When you decided to stop paying rent, you then committed a one-sided breach of contract, which then allowed the facility to provide a 5-day pay or quit - which is legal in virtually every state.

However, here is a more interesting T&C I had forgotten about this industry:

18.5 No Class or Representative Proceedings: Class Action Waiver

YOU AND PUBLIC STORAGE ARE BOTH GIVING UP THE RIGHT TO A JURY TRIAL. YOU AND PUBLIC STORAGE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT OR REPRESENTATIVE PROCEEDING, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Unless you and Public Storage agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding, consolidated action or private attorney general action.

This means you're only possible remedy you have is arbitration.  No trial.  No class action suits.

Respond to this report!

#2 Author of original report

YOU obviously cannot read and you speak when you don't know, nor pay attention

AUTHOR: Nextaxpro - (China)

Re-read what I said.   puke storage LIED about their terms.   You get a 30 notice of seizure, NOT five!   If you think you are right, then pay me the $300,000 that puke storage PIRATED!    DON'T COUNT ON puke storage honoring their own terms and making restitution for their MULTITUDINOUS PIRACIES !    READ, provided you can read, all of the other exposures of puke storage here and on other consumer protection and consumer complaint websites.

Have you ever HEARD or read Thou shalt not steal??

DON'T FORGET THAT PUKE "storage"   CANNOT put their filthy, greedy hands on someone else's property!!   Read the Constitution of the United States of America.   YOU ARE BRAIN DEAD!!

Respond to this report!

#3 Consumer Comment

Your abandoned property was seized, not pirated

AUTHOR: coast - (United States)

“There is NO lighting and the units are not ‘temperature controlled’… additional fees for the lock, key and ‘insurance’… You are NOT given a choice to opt out of the insurance”

Your dissatisfaction with the agreed upon terms is a case of renter’s remorse.

You foolishly stored photographs and books in a storage facility that is not climate-controlled. You also failed to honor the payment terms that you agreed to so apparently those long johns weren’t very sentimental. The pant suits must be out of style by now.

Respond to this report!

#4 Consumer Comment

Hate to Say It...But

AUTHOR: Jim - (United States)

Pay the rent.  I mean it is that simple. 

By law, storage facilities and movers have the absolute (and it is absolute) right to sell your goods at auction when tenants fail to pay their storage fees.  Generally, such auctions are held 2X per year in a geographic area, and I've been to a few of them.  There is a procedure, you are warned about not paying, you are mailed a letter indicating if you do not pay, your goods will be considered to have been abandoned, and subject to auction to fulfill any outstanding bill - I mean there is a cable TV show on this practice with people who bid on the abandoned storage units.  The show gets most of its stuff from people who have abandoned their goods.  I'm not exactly sure what sort of compassion you're looking for here?  You admit you couldn't pay, you knew what the consequences were, and all you can do is complain about the price and how the units aren't temperature controlled - never mind the items you list in your inventory are not in need of temperature control.  If you had a case of wine, that's one thing.  But clothes, tax records, etc...??

No, it doesn't matter what your circumstances are.  The law does not provide for relief from your goods being considered abandoned if you:

  • can't afford the rent for your storage
  • are not living in a stable environment
  • lost job
  • any other circumstance

No, they won't tell you where the items are being auctioned because, well...they don't know where the auction is going to be held.  Generally, the facility gives it to a broker, who estimates what the items will sell for at auction, pays the facility for the estimated value, and that's that.  If what they get is less than your outstanding payment, the rest is a write off since there's no use getting blood out of a turnip - so to speak.  Once your stuff is considered abandoned, there's no getting it back - period.

Finally, since this process is legal in every state in the country, filing a lawsuit on your own - let alone a class action - isn't going to fly.  The facility often keeps meticulous records of the notices, along with the notice of abandonment if payment is not received, and no lawyer will pursue.  But I'm sure you probably know that.

Respond to this report!

#5 Consumer Comment

Lets Stomp Those Feet!!!

AUTHOR: The Dog. - (United States)

 Let's cut thru all the BS and state this for whatnot is. YOU failed to pay the rent on time and they took their actions as per the contract YOU signed and YOU agreed to. All the other crap you are going on about is nothing more than a very immature attempt to defame them because YOU don't like the consequences YOU caused by YOU not paying YOUR rent on time! It's as OBVIOUS as the rising sun! Let me save you some effort. Don't bother writing back with the typical childish "you must work for them" whine because I don't!!!

Respond to this report!