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Ripoff Report | Purity products Review - Internet - Purity removed
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Report: #1274360

Complaint Review: Purity products - Internet

  • Submitted:
  • Updated:
  • Reported By: Thomas — Lillington North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Purity products Internet USA

Purity products Removed money from my bank account with a different card # than the one used for sample. Said they would return money. They lied. Internet

*UPDATE Employee: Please Contact Us

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3 months after cancelling an account with Purity Products I noticed a withdrawal of $125.00 from my bank account by Purity Products. After a call to them I was told that a shipment had already been sent, but that they would go ahead and put half of the money back in my account and the other half when they got the shipment back. They gave me a # to write on the package and return it. I did. I still have received no refund and can't get anyone at Purity to speak to me in person. This may be a lesson learned, but it also hurts legitimate companies because no matter how good their product it will tough to get my bank info.

This report was posted on Ripoff Report on 12/15/2015 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purity-products/internet/purity-products-removed-money-from-my-bank-account-with-a-different-card-than-the-one-u-1274360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Please Contact Us

AUTHOR: PPResponse - (United States of America)

POSTED: Thursday, December 17, 2015

We are sorry you had this experience. We want to escalate this, review the call, and make sure this is fully resolved. Unfortunately, we don’t have enough information from your post to find the order in question. Please e-mail us at ppresponse@purityproducts.com with your preferred contact info (and/or customer or order number) and someone will be in touch ASAP. 

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