Complaint Review: Purity Products - Internet
- Purity Products Internet USA
- Phone: 1-888-769-7873
- Web: purityproducts.com
- Category: Alternative Health
Purity Products They stole $380 in fraudulent charges and refuses to return my money! New York Internet
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THis company stole $380 from me! On August 31st, I became aware of 3 fraudulent charges on my credit card from Purity Products. After cancelling the card, I began calling Purity to get the issue resolved. They had an account in my name and have been sending "product" to an address that isn't even mine!
I explained to them that not only did I not order any products, I'm not even able to take any products like theirs due to my disability of Fibromyalgia. I never received anything either.
After 7 hours of being on hold, being bounced around and not receiving any callbacks that were promised (Charles ext. 6814), I finally got a supervisor named Andy on the phone today. He told me that since they can't locate the recorded phone call of the first order, that they could not help me and would not be returning my money.
Can you believe that they want me to provide proof that I didn't order? The burden is on them!
I will not rest until they resolve this issue. I can write reviews all day long.
Jennifer Owens
Cancellation # 19185596 (this is the fraudulent account created in MY NAME)
(((Redacted)))
This report was posted on Ripoff Report on 09/10/2015 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/purity-products/internet/purity-products-they-stole-380-in-fraudulent-charges-and-refuses-to-return-my-money-new-1254065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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