Complaint Review: Quicken Loans - Nationwide
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- Author Confirmed
- Quicken Loans quickenloans.com Nationwide U.S.A.
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- Category: Mortgage Companies
Quicken Loans - Another SCREWED CUSTOMER Took my deposit and lied. Internet
*UPDATE EX-employee responds: Quicken Loans Strikes Again...
*Consumer Comment: What a HEARTLESS rsponse from Kelly... she is a cow.
*UPDATE Employee: Response from Quicken Loans
*UPDATE Employee: Response from Quicken Loans
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I should have read up on these people! What a scam! This is why the mortgage industry gets a bad name...QUICKEN LOANS!
Promises of a little better loan than everyone else offered... but we need a deposit that you can get back if we don't perform. NOT NOT NOT! Lies. It has been weeks now with no loan, out $500 and I lost my other offers from other companies. I seriously lost $10,000 of interest and payments from these jokers straight up lying!
If you even think of going with them their BETTER THAN EVERYONE's OFFERS, and give me a fee to secure your loan (and then cash it), be prepared to lose the money, be frustrated and lose your rate lock and programs with other lenders.
thanks for lying, cheating and stealing QUICKEN! Nice to know by reading some other entries that your office consists of druggies!
Rippedoffbyquicken
Maysville, Kentucky
U.S.A.
This report was posted on Ripoff Report on 06/30/2009 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/nationwide/quicken-loans-another-screwed-customer-took-my-deposit-and-lied-internet-466525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE EX-employee responds
Quicken Loans Strikes Again...
AUTHOR: And justice for all... - (U.S.A.)
SUBMITTED: Saturday, November 13, 2010
This is what they do best... RIP PEOPLE OFF! This company seriously rips off everyone they can. They get away with it because "Sub Prime Dan" knows how to manage the company image. "Sub Prime Dan" is the only person in the world that could make Hitler look like a saint. He cheats, steals, lies, and rips off as many people as he can. STAY AWAY FROM THIS COMPANY.
#3 Consumer Comment
What a HEARTLESS rsponse from Kelly... she is a cow.
AUTHOR: Bman - (United States of America)
SUBMITTED: Friday, November 12, 2010
#2 UPDATE Employee
Response from Quicken Loans
AUTHOR: Kelly At Quicken Loans - (U.S.A.)
SUBMITTED: Wednesday, July 01, 2009
Hello and thanks for bringing this to our attention.
I work for Quicken Loans and I'd be happy to look into this if you could contact me so I can identify your loan correctly. You can reach me directly at Kelly@QuickenLoans.com
I'm sorry you that we've lied to you. If you contact me, I'd be happy to review all the phone calls and e-mails associated with your loan and right any mistakes we may have made.
In reference to the deposit, it is clearly explained on the loan application you signed, specifically the document titled 'Interest Rate Disclosure.' If you can't find that, you can also find our deposit policy explained completely at https://www.quickenloans.com/about/quicken-loans-deposit The deposit is not a fee - it is a commitment that you intend to close your loan and is completely credited back to you when you close your loan.
Again, I'm not familiar with your loan, but this is very serious and I would like to investigate further. Please know we appreciate your business and I am here to help however I can. I look forward to hearing from you and helping to sort this out!
Thanks,
Kelly
Kelly@QuickenLoans.com
#1 UPDATE Employee
Response from Quicken Loans
AUTHOR: Kelly At Quicken Loans - (U.S.A.)
SUBMITTED: Wednesday, July 01, 2009
Hello and thanks for bringing this to our attention.
I work for Quicken Loans and I'd be happy to look into this if you could contact me so I can identify your loan correctly. You can reach me directly at Kelly@QuickenLoans.com
I'm sorry you that we've lied to you. If you contact me, I'd be happy to review all the phone calls and e-mails associated with your loan and right any mistakes we may have made.
In reference to the deposit, it is clearly explained on the loan application you signed, specifically the document titled 'Interest Rate Disclosure.' If you can't find that, you can also find our deposit policy explained completely at https://www.quickenloans.com/about/quicken-loans-deposit The deposit is not a fee - it is a commitment that you intend to close your loan and is completely credited back to you when you close your loan.
Again, I'm not familiar with your loan, but this is very serious and I would like to investigate further. Please know we appreciate your business and I am here to help however I can. I look forward to hearing from you and helping to sort this out!
Thanks,
Kelly
Kelly@QuickenLoans.com
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