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Report: #704325

Complaint Review: Radialabs - Internet

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  • Updated:
  • Reported By: Kim — muskogee Oklahoma United States of America
  • Author Not Confirmed What's this?
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  • Radialabs 3286 N. 29th Ct. Internet United States of America

Radialabs 01/04/2011 purchased free trial for $3.95. Charged twice again at $75.95 each 01/26 & 02/08/2011 Internet

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Ordered a "free trial offer" from Radialabs for instant wrinkle reducer through the internet on 01/04/2011. Total cost of $3 95 paid for shipping and handling.

Product / packaging did not contain any other paperwork or instructions as to "free trial offer".

Received my credit card statement today and found (2) charges for $74.95 each, dated 01/26 and 02/08/2011. Have no idea what these charges are for, never told I'd be receiving further billing like I did with Hydroxatone. Additionally, found this same product on Amazon.com for $40.00.

Called Radialabs' toll-free number numerous times and customer service never answered the phone (approximately 3:30-4:00 PM CST). One call I waited in excess of 12 minutes.

Reported Radialabs to BBB, West Palm Beach, FL. Radialabs is not a member of the BBB but have many complaints filed against them and have been rated an "F". I have also contacted and disputed these charges with my credit card company.

This report was posted on Ripoff Report on 03/08/2011 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radialabs/internet/radialabs-01042011-purchased-free-trial-for-395-charged-twice-again-at-7595-each-0-704325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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