Radio Shack ripoff Do not buy from them for not only are they rude and make you feel unwanted around there. Kingston Ontario

Sometimes the employees forget to send your Item to repair. The Store is responsible to send the Item Via UPS or FedEx. As for Cellular repairs, I recomend taking it to one of the carriers corp. stores. Even if you purchased it at RadioShack, the Carriers store will still honor the repair, as long as the manuafacturers warranty is still valid.

RadioShack Canada is owned by CIRCUIT CITY, not by RadioShack the former TANDY CORP. Too bad you live in Canada, you certainly got the short end of the stick. TANDY spun off your countries RadioShacks because Canadians were draging down stock for shareholders. If you need to complain about RadioShack in your country try complaing to the global power that is CIRCUIT CITY. They are the reason behind your troubles. They basicly ceased all customer support processes that were in place by INTAND (Tandy Corps international division) when they aqcuired them. Oh and CIRCUIT CITY sucks just as much in the US as it does in CANADA!!!!!!

Many times customers call the stores asking about the status of their repairs, but once they have been sent off to repair we do not know what the status is. All that we know is if it is in the repair center, but if you as a customer has a question about your item then you can call the repair center yourself. There is a number on your receipt and they will tell you the status of your items.

I had a similar experience at radio shack where they were supposed to be fixing something but were actually holding it hostage. Only after threats and an actual letter to the bbb did I get a refund. Good luck.