radioshack a radioshack employee bought my phone from but i thought i was selling it back to radioshack but turns out it was for the employee and turns out he put phone on my account and fraudulated my account marshalltown, Iowa

Let us start by one who has no respect for others shall get no respect for themselves. When one chooses to insult another for improper spelling and grammar, they should also make sure they have not done the same as well. For all I know English is not your native language and would make an easy target for anyone to abuse. I can at least act like an actual person with an intellect and at least say you could use more training in English language. I most certainly will not act like a seven year old who thinks they know everything.
 
Back to your problem with Radioshack. My knowledge in retail would suggest you couldnt get a refund by the means of cash. But #6 author pbsteve should have more knowledge on the contracts that are used with Radioshack so I suggest starting off with what this person suggested. All I can say is from what I understand in your claim is someone else has choose to buy the phone from you and refused to cancel the contract that was made not only with Sprint, but didnt cancel the contract with Radioshack since Andrew would not produce a receipt.
 
If this is a proper understanding of the situation, do what pbsteve has stated and if Radioshack does not correct the issue to you, you might need to look to a legal advice for further actions. Radioshack might not try to correct this issue and try to leave you with the bill or you might believe they owe you more for the problem their employee did.
 Good luck with your problem and on a side note, Ripoffreport has a spell checker within the program and I strongly suggesting using it the next time you type anything on Ripoffreport.

You need to contact the District manager right away on this one.  I used to work for the company, and the associate essentially bought your phone from you, rather than returning it like they should have.  You have 14 days to cancel your sprint account, but 30 days to get your money back for the equipment from radioshack. 

They never should have said you couldn't get your money back, and it sounds like Andrew took advantage of you, and needs to be fired.

You are sadly mistaken mam, your correct that the radioshack trade in program gives you gift cards for trade-ins. but that employee did you a favor after all you did ask him for cash knowing that radioshack does not give cash they give gift cards! the employee had to put another phone on your account in ordder to be able to use the phone, then he would put your phone on his account, then last but not least he would have then closed your account out with sprint. which may i add may take several hours to do! so all this being said you fradulated having a brain hahahahaha

My only question besides where did you get that fine edumication that you possess, is did the lightbulb ever click in your head saying hmmm this just doesn't sound legit? I have never been to any major retailer where they wouldn't give me a real reciept back from the register bearing all the information for the transaction and where I wouldn't have to sign something saying that I had recieved my money back, my card had been credited etc. You were simply an easy target and you got handled by someone who knew what they were doing. Easy way to fix that is to make him call Sprint in front of you and cancel the account, then obtain a reciept showing that the item has been returned (hang on to that reciept because if a situation like this occurs thats your only proof) and then call sprint and double check and verify everything has been done. All he did was simply switch his white one onto your account because of many possible reasons (broken, bad battery, water damage etc.) and then put your working black one on his account to remedy his situation. Unfortunatly situations like this occur everyday with any retailer and although a lot falls on the retailer, a great portion also falls on the customer to be vigiliant as well and ensure that everything is handled properly and you have recieved satisfactory service.

they just want the customer to bend over hand the money to the company

The next time you're in a Radio Shack store, don't forget to CONVERSATE with the manager about how Radio Shack FRAUDULATED a customer.

LAMO!!!  We're raising a generation if illiterate idiots.

I've been "FRAUDULATED". Can you use FRAUDULATED in a sentence? He FRAUDULATED me! Is that like he FRAUDULATED in public? Lord, help us.