Complaint Review: Roberts Hard To Find Videos - Saskatoon Saskatchewan
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- Author Confirmed
- Roberts Hard To Find Videos 107 Tucker Cresent Saskatoon, Saskatchewan Canada
- Phone: 800-440-2960
- Web:
- Category: Video Stores
Roberts Hard To Find Videos Shipped incorrect item 8 weeks after original order..!! Saskatoon Saskatchewan
*Author of original report: Charges reversed...credit issued...
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Do not do business with "Roberts Hard to Find Videos"....Get your movies somewhere else. This guy is one big rip-off artist...!! He is at best
incompetent...incoherent...and I expect just another internet "Scam Artist.
I orderd a DVD movie last November...and (8) weeks later recieved a VHS tape. No paperwork whatsoever..!! No order confirmation...no notification of shipment ...no packing slip and no invoice. Charged my credit card $24.45. which I had to pay. I sent an E Mail to complain...the guy calls back...and says he will correct the problem...!! (2) months later another charge shows up on my credit card for $40.95. and after several E Mails and incoherent reponses...He can't explain the charge...!! I've spent the better part of a weeksending E Mails to this jerk...and finally filed "Complaint" with my credit card company for "Unathorized Charge".
Yesterday after an extremely angry phone
conversation...he finally agreed to issue a credit to my acct. for the phony $40.95 charge. and (24) hours later...guess what..no credit issued..!! As I look at the listings on the "Rip-Off" Report...It looks like I'm complaint #10. How many complaints will it take to put this guy out of business.
What a freaking Rip-Off..!! If I ever see the credit issued to my acct... I'll post a follow up. I
meantime...you should avoid doing any business with Roberts Hard to Find Videos..!!
Raymond
Lake Toxaway, North Carolina
U.S.A.
This report was posted on Ripoff Report on 03/19/2009 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roberts-hard-to-find-videos/saskatoon-saskatchewan-s7h-3h7/roberts-hard-to-find-videos-shipped-incorrect-item-8-weeks-after-original-order-saskat-435706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Charges reversed...credit issued...
AUTHOR: Rjmailloux - (U.S.A.)
SUBMITTED: Saturday, March 21, 2009
I never thought this guy would come through, but I just checked my credit card acct...and there are two credits issued. One for the original screw up two months ago... one one for the most recent
"Unathorized Charge". At this point I'm will return, at my expense, the VHS tape that he sent me in error from the original order, and be done with this guy. I still would advise against doing business with Roberts Hard to Find".
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