Rock Financial ripoff Auburn Hills Michigan

Quicken Loans/Rock Financial how to avoid problems and get you money back!!!
What to do when you have problems with Quicken Loans!!
Please follow these steps to resolve problems at Quicken Loans/Rock Financial:


1. Contact the Banking department of your state where they have licence to operate

2. Report them with the better business bureau at bbb.org

3. Send a letter to their CEO and avoid the Directors and Bankers. Go above their heads right to Client relations or the CEO and tell them you were lied to

4. Threaten to take them to a small claims court.

5. Contact your state attorney generals office and file a complaint, just google 'attorney general state of michigan' and you can complete the complaint on line.

6. Call your credit card company and dipute the charge.

7. Demand them to listen to the call clip -- ALL CALLS are recorded

8. Contact the Banking department of your state where they have licence to operate:
Detroit Alliance for Fair Banking
76 Lothrop
Detroit, MI 48202
(313) 871-9050

9. I would personally email Tom Walsh from the local Detroit paper.

10. Complain to local tv stations and consumer protection agencies for the state and county.

11. Contact Teresa Drexler at NKA at 612.256.3268. They are in the beginning stages of a class action law suit against Quicken Loans about this very thing, bait and switching loans, not disclosing fees etc. If the APR that they quoted you is more than 1/8th off - they HAVE to get you all new paperwork. They are excited to hear from you.

12. Demand to see the invoice from the appraiser and demand the difference back. And do NOT pay for any QLSS or any other junk fee. Call the appraiser direct and ask for a copy of the invoice.

13. Tell your friends and family not to do business with them.

14. All of this will not cost you a penny and in most cases you will get your money fully refunded.

15. Predatory Lending HOT Line - 1-800-SOLVE88 for the state of Michigan.

Also file a complaint with the FTC
http://www.ftc.gov/ Make sure you complain with this Government Agency and they will investigate Quicken Loans as the database grows with complaints.

Other Contacts to complain to about Quicken Loans/Rock Financial!!!
FBI Contacts: Search the website

Neil Power, Chief of the FBI economic crimes unit

Bill Carter, an FBI spokesman

Kenneth Kaiser, FBI assistant director for the Criminal Investigative Division

The Securities and Exchange Commission

More places to file a complaint about Quicken Loans/Rock Financial
Office of the Comptroller of the Currency
http://www.occ.treas.gov
Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
FAX: 713-336-4301

Federal Reserve Board
www.federalreserve.gov
Board of Governors of the Federal Reserve System
Division of Consumer and Community Affairs
20th and C Streets, NW, Stop 801
Washington, DC 20551
(202) 452-3693


Americans for Fairness in Lending
http://www.affil.org/get_active/complaint.php?gclid=CJ3E6aaR5ZECFQGysgodxFRRew

Thank you

Pat - Sometown, Michigan

Those rates do not take into consideration LTV, Credit Score, Debt-to-Income, etc. All of these factors can change the rate on a mortgage.

The online rate generator must quote best scenario rates or risk losing potential customers.

You HAD to pay a deposit before given a rate???

Rock Financial rates are posted every single day on their website.

Your deposit was for your appraisal and other costs. I imagine the loan did not go through, otherwise you would not have a complaint. My advise, keep fighting. If you never signed
anything it should be a layup to get your money back. Ask to be directed to the complaint department. I hope this helps.

Ameriquest pulled bait and switch, doctored documents, inflated appriasals and lied on HUD statements.

Rock is always competetive and if they didn't return your deposit it is because they ordered the appraisal already... you owe that money for services rendured.

Please stop comparing a serial murderer to someone with a parking ticket. Two opposite ends of the spectrum.

they haven't been fined like Ameriquest but they are just as guilty of preditory lending. somebody will get them. have you looked under ameriquest or appraisals. so much info.
good luck