Red Rock Financial Services... collection agency put a lein on my home for $120,00 for HOAs and didn't inform me about it. Internet

Red Rock Financial Services (Red Rock) is committed to providing ethical and honest collection services to all our homeowners. Our efforts ensure that the homeowners in good standing do not have to pay for the non-paying homeowners; therefore, the delinquent homeowner is responsible for our collection costs and fees. Our collection fees are accumulative as we progress through the foreclosure process required in each state. These fees are charged against the delinquent homeowners. The same fees apply regardless of the amount owed; therefor, the amount that is charge per specific collection step is the same regardless of the delinquent assessment amount we are trying to recover for the association.

We send out all of our collection letters via certified mail to all homeowners to all known addresses. We encourage our homeowners to contact us throughout our collection process. Every homeowners association enacts their own collection policy that is followed by Red Rock and typically includes sending several reminder notices plus certified letters prior to a lien being filed. Red Rock is fully compliant with all laws and regulations that govern our collection process and fees. Certain states like Nevada regulate these collection fees and our collection fees are in compliant with what is specified by the State. We are one of the lowest cost providers in our industry in all the states that we service.

We look forward to assisting this homeowner and working with them regarding their concerns with the process and their account. We would encourage this owner to contact us at 702-932-6887 to discuss any outstanding concerns.

Thank you,
Red Rock Financial Services