Sears Home Improvement Installed wrong material Albany New York

 I want people to know what kind of company Sears really is. We decided to side our house, so we spoke with the people from the Sears Home Improvement company. They showed us some really nice stuff and promised us satisfaction guareenteed. After talking my wife into paying alot more for the job than anyone else, the project begins.

The siding contractors that Sears hires shows up on day one, after removing old siding and preparing surface for new siding, I come home to a complete mess. Hundreds of nails and material all over the place. I have 2 girls and cars that I park in the driveway which is absolutely loaded with nails. I call Sears, they come over and clean up the place and promise us the world, we didn't even get any dirt.

Then our door shows up, I'm home when the installer is about to put up my door, and I realize that they sent the wrong style door and all the wrong accessories, (silver, not brass). The installers says he will install door anyway, as he already removed ours, and he can just switch doors when it arrives. Sears tells us that they don't even sell the style we choose, again promising us the world to sign off on all the jobs, that was a mistake, we never heard from them again.

Do Not Trust These People!!!

Hire Someone Who Actually Cares About Their Customers!!!

Sears Lost A Life-Long Customer Over This, and everyday I enter my house, I have a reminder of those people, I wish I never made that mistake, so I'm warning you...