Sears home improvement Sears Home Improvement provided inferior workmanship when they installed siding on my home. Internet

Sears Home Improvement installed siding on my home.  When I met with the salesman he specifically agreed to men front columns maintain the shape and form of the wood.  After the job there were spaces and areas over the entire are that need caulking.  The appearance of the columns was nothing like we had been promised.  The job also stated that all wood would be covered however in the back some wood was not covered.  The next day the sales man looked at the work and agreed.  That was the last I heard from him.  The manager in the area would not respond to e mails to schedule a conference and instead sent the repairman who had been the installer on a day when I had to have someone else here and my friend did send him away because the person who had authority to make decisions did not come.  I am extremely disappointed that Sears a company with a long history has reduced themselves  to poor workmanship and even poorer customer service.