Complaint Review: Software Pros - Internet
- Software Pros Internet USA
- Phone: 888-769-3808
- Web: http://www.softwarepros.com/
- Category: Software
Software Pros Software Pros-False Advertising wtih no option to cancel order prior to purchase Internet Internet
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Software Pros is into false advertising, and they have yet to refund any of my .
On Sunday January 3, 2016, The Software Pros advertising led me to believe that I was getting a 3 year membership to use Photoshop for $16.95 (or so) a year, which should have come to approximately $50 plus tax, since I'm in California. After I hit "next", there was no total presented or no prompt to cancel the order. When I pressed next after putting in my card information, I got an immediate message that my credit card was being charged $88.82. I was not even provided a receipt, just an email thanking me for my purchase and a link to download. There was not even a total on that.
I immediately emailed the company and told them I wanted an immediate refund due to false advertising and overcharging. I also did not download the software.
I got an email back the next day saying they would refund me my money less $9.95 for processing, and it would take 2-4 business days. I again immediately emailed them back and told them that they would refund me the full amount due to their false advertising. I aslo informed them I had filed a complaint with the Better Busienss Bureau (which I did). The BBB has 59 complaints closed against them, they have an F rating, and my complaint is still in the system, probably with countless others like mine.
On Tuesday I got an email back that they would refund me the full amount. On Thursday I got a "reciept" saying they would refund me the full amount. I have yet to see any money credited to my card account. I am doubting that I will get my money back without help. These people are sheisters, and I'm sure they are getting away with it a lot. However, they really need to be put out of business because I am now sure they are pirating software.
Please help me get my $88 back from these idiots.
This report was posted on Ripoff Report on 01/09/2016 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/software-pros/internet/software-pros-software-pros-false-advertising-wtih-no-option-to-cancel-order-prior-to-pur-1279068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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