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Report: #1209659

Complaint Review: Software Pros - Internet

  • Submitted:
  • Updated:
  • Reported By: Lynda — Carrollton Texas
  • Author Confirmed What's this?
  • Why?
  • Software Pros Internet USA

Software Pros Deceptive charges to my credit card Sheffield Village Ohio

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I clicked a box to order 3 yrs of software service for $16 when downloading Adobe PhotoShop.  It appeared that this was a service from Adobe to assist me with PhotoShop only.  But this company charged my credit card $70.  I received an email that I had ordered the service but did not receive any invoice showing the charge.  I found it only after reviewing my credit card statement.   I called 888-769-380, the phone number on my card statement and had to leave a message.  Since no one returned my call, I logged into softwarepros.com and left an email message to return my charges immediately, that I did not authorize.

I did get the charge back but minus $9.99 which they said was for administrative fees.  This amount they WILL NOT return, as it was somewhere in the contract.   This company is a complete rip-off, making it appear as if you ordered something you want but ending up getting something you do not want and for 4X the cost.  If I had not reviewed my statement, I would have ended up paying these people for nothing as I would never have used them anyways.

This report was posted on Ripoff Report on 02/17/2015 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/software-pros/internet/software-pros-deceptive-charges-to-my-credit-card-sheffield-village-ohio-1209659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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