Complaint Review: Synergy Pro Consulting - St. George Utah
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- Author Confirmed
- Synergy Pro Consulting 1031 South Bluff Street Suite 200 St. George, Utah U.S.A.
- Phone: 888-927-5757
- Web:
- Category: Financial Services
Synergy Pro Consulting They defaulted on their own sales contract! St. George Utah
*UPDATE Employee: Confusion
*UPDATE Employee: Confusion
*UPDATE Employee: Confusion
*Author of original report: Synergy Pro consulting
*Author of original report: They are unable to contct me to resolve matter??
*UPDATE Employee: We would like to Resolve
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I had been researching federal grants for several months. Several companies were aware of my interest. I was called by a telemarketer about a month ago regarding obtaining grants. They did not identify themselves as a telemarketer working on behalf of Synergy. They told me this was their main business and would be happy to work with me to obtain a grant. I received a call a few minutes later from Nick Reynolds from Synergy to sign me up and get my check by phone. Only after I received my enrollment package did I learn that the people doing the work were independent contractors working from home.
It took me two weeks to complete my part of the business plan. I had downloaded the Federal Opportunity Announcement (FOA) and read it several times. The grantor is very specific regarding the information to be presented and the proper format to use. They say if their rules are not followed precisely they will not even consider the application. The business plan I received was a copy of my plan and my financials processed with graphing software. This application does not meet the grant requirements for consideration. I received an email from my plan writer stating she was furnishing the business plan and not an application. She further stated that if I wanted an application, I should contact my funding coach. Nobody seemed to know who the funding coaching was. I was led to believe that Synergy would prepare the applications based on my data. This has not happened.
Synergy's agreement specifies that I would have thirty minute coaching sessions once a week by phone. This never happened.
Based on the above failure to prepare the applications properly and provide the promised coaching sessions, I believe Synergy is in default of their own agreement. I want a full refund of my $6350.00.
Michael
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 05/05/2009 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synergy-pro-consulting/st-george-utah-84770/synergy-pro-consulting-they-defaulted-on-their-own-sales-contract-st-george-utah-449007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 UPDATE Employee
Confusion
AUTHOR: Kristen - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
It was never stated that we were unable to reach Michael; What was meant by "we do not have enough information of the client to find him in our system to resolve" is that the complaint posted on here did not have a phone number or a last name; I have received messages from Mr. McFerrin and have contacted him back on the number he left me and have not been able to reach him. I am in the office Monday-Thursday 3pm-8pm MST.
Thank you
Kristen Mitchell
Customer Service Manager
#5 UPDATE Employee
Confusion
AUTHOR: Kristen - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
It was never stated that we were unable to reach Michael; What was meant by "we do not have enough information of the client to find him in our system to resolve" is that the complaint posted on here did not have a phone number or a last name; I have received messages from Mr. McFerrin and have contacted him back on the number he left me and have not been able to reach him. I am in the office Monday-Thursday 3pm-8pm MST.
Thank you
Kristen Mitchell
Customer Service Manager
#4 UPDATE Employee
Confusion
AUTHOR: Kristen - (U.S.A.)
SUBMITTED: Tuesday, May 19, 2009
It was never stated that we were unable to reach Michael; What was meant by "we do not have enough information of the client to find him in our system to resolve" is that the complaint posted on here did not have a phone number or a last name; I have received messages from Mr. McFerrin and have contacted him back on the number he left me and have not been able to reach him. I am in the office Monday-Thursday 3pm-8pm MST.
Thank you
Kristen Mitchell
Customer Service Manager
#3 Author of original report
Synergy Pro consulting
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Saturday, May 16, 2009
I do not know what happened to my responses on this matter but I have not been given a refund.
#2 Author of original report
They are unable to contct me to resolve matter??
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, May 07, 2009
On 5/06/09 Kristen Mitchell replied that they are unable to contact me to resolve this matter. I find this outrageous.
They mailed my enrollment package to my correct address.
When they were wanting to sell me, they had my phone number.
Kris has my email because I have emails from her.
I left phone messages for them to contact me.
What else is needed?
Michael
#1 UPDATE Employee
We would like to Resolve
AUTHOR: Kristen - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
We would like to Resolve this complaint, unfortunately we do not have enough information of the client to find him in our system to resolve. Please contact me at 888 927 5757 ext 104 to resolve.
Thank you
Kristen Mitchell
Customer Service Manager
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