Complaint Review: Toyota Financial Services - Internet Nationwide
- Toyota Financial Services Nationwide United States of America
- Phone:
- Web: www.toyotafinancialservices.com
- Category: Car Financing
Toyota Financial Services Requiring me to continue with my payments even after the car is paid off Internet, Nationwide
*Consumer Comment: STEVE, PLEASE MAKE SURE TO.......
*Consumer Comment: Lease
*Author of original report: No Flease, no fleas and no lease
*Consumer Comment: Flease?
*Consumer Comment: STEVE, TOYOTA CORPORATION ONLY CARES ABOUT PROFITS. TOYOTA IS A COMPANY WHOSE FOUNDATION IS SOLIDLY BUILT ON LIES........
*Author of original report: Update: shady business practices
*Consumer Comment: Yes there is
*Author of original report: No misunderstanding
*Consumer Comment: Absolutely not.
*Consumer Comment: Dont be so sure
*Author of original report: What other companies do
*Consumer Comment: their right
*Consumer Comment: Confusing
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I bought a Toyota Corolla and signed an agreement for 60 months. the monthly payments were $ 407,-
After making an additional payment of almost $ 900,- they would not change the maturity date, the number of payments left or the payment amount. When I called them the answer was: It is in the contract and can not be changed. I have never seen anything like that with any other Bank or finance company. Usually, when there is an additional payment, it is reflected on the statements and the next payment due is deferred or they change the maturity date or monthly payments. TFS almost acts like the additional payment does not change anything. They apply it towards the principal but they won't change the maturity date or anything else like the monthly payments.
They say that they can't change anything but why are other Auto Loan companies able to do it. To me it does not make sense that an additional 2 monthly payments don't have any effect on the maturity date or the amount of the monthly payments.
This report was posted on Ripoff Report on 10/13/2011 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota-financial-services/nationwide/toyota-financial-services-requiring-me-to-continue-with-my-payments-even-after-the-788481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#13 Consumer Comment
STEVE, PLEASE MAKE SURE TO.......
AUTHOR: Karl - (USA)
SUBMITTED: Wednesday, November 23, 2011
'Google' this- CONSUMER COMPLAINTS ABOUT TOYOTA AIRBAGS, and read through all of the complaints at the consumeraffairs website about the airbags that did not deploy when Toyota owners were in accidents in their vehicles, okay?
Good luck to you!
WELCOME TO TOYOTA- ONE BIG DEFECT, AND THAT'S ONE OF THE MANY REASONS THAT OUR STOCK VALUE KEEPS PLUNGING

#12 Consumer Comment
Lease
AUTHOR: Lorenzen - (U.S.A.)
SUBMITTED: Tuesday, November 22, 2011
Actually, you would be surprised at the number "geniuses" who are duped into signing a lease agreement, when they thought they were purcahsing the car. There is no end to the stupidity that prevails in this land.

#11 Author of original report
No Flease, no fleas and no lease
AUTHOR: Steve - (USA)
SUBMITTED: Tuesday, November 22, 2011
As I was expecting: all kind of nonsense questions.... if I was that stupid not to know if I leased or purchased the car probably I wouldn't even have passed the driver license test.

#10 Consumer Comment
Flease?
AUTHOR: Jim - (USA)
SUBMITTED: Tuesday, November 22, 2011
Could it be the OP is actually involved in a 60 month car flease?

#9 Consumer Comment
STEVE, TOYOTA CORPORATION ONLY CARES ABOUT PROFITS. TOYOTA IS A COMPANY WHOSE FOUNDATION IS SOLIDLY BUILT ON LIES........
AUTHOR: Karl - (USA)
SUBMITTED: Tuesday, November 22, 2011
deception, manipulation, greed, trickery, and the constant pursuit to financially injure as many unsuspecting consumers as possible, in my opinion.
Simply read through all of the Ripoff Reports.
Then 'Google' the following and watch the videos and read the articles on the web-
1) CONSUMER COMPLAINTS ABOUT TOYOTA ENGINE PROBLEMS
2) TOYOTA AVOIDS SEQUOIA RECALL- YOUTUBE
3) TOYOTA DRIVER RECALLS SUDDEN ACCELERATION
4) WHISTLEBLOWER: TOYOTA-GM PLANT HID DEFECTS
5) EX-TOYOTA LAWYER SAYS DOCUMENTS PROVE COMPANY HID DAMAGING INFORMATION
There's a lot more, but that should give you an idea of what kind of company Toyota really is, wouldn't you agree?
Good luck to you!
***TOYOTA STOCK ALERT: Toyota's stock has lost over 53% of its value since 2006, when it was trading as high as $138 a share. Toyota's stock closed at $61.94 a share today, November 22, 2011.
WELCOME TO TOYOTA- MOVING BACKWARDS

#8 Author of original report
Update: shady business practices
AUTHOR: Steve - (USA)
SUBMITTED: Tuesday, November 22, 2011
In the meantime I sold the vehicle and the loan was transferred to a third party. TFS requested an amount of almost $ 1,400 for "sales tax, title and registration fees" - we called them up and explained that there is no sales tax between private parties in Arizona and that the sales tax was already paid when I initially bought the car. We even talked to a supervisor ("Sue") who told us "there is no mistake, we do that on a daily basis and we don't make any mistakes." We talked to two MVD officials, a level one and a level two official and they advised us to file a complaint with the Attorney General.
TFS would not even explain how much they calculated for the sales tax, even after we called several times and asked to talk to the person who calculated the amount of $ 1,394.37 -
At the end we submitted an amount of $ 165,- (that's what the MVD told us what the title transfer and registration would cost) and TFS transferred the title without any comment.
I also noticed that TFS charged me $ 57,- interest for a month in which the balance was $ 21,700.- (interest rate is 1.9%.... I really don't understand how they calculated that number) In another month they charged $ 47,- when the balance was $ 21,000.- TFS does not show how much money went into the principal and how much money they charge for interest. I know that someone will come up with a comment like "they probably charged you a late fee..." but this was not the case: No Past Due amount, no unpaid late charges, no miscellaneous charges....

#7 Consumer Comment
Yes there is
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Friday, October 14, 2011
There is still a mis-understanding, but where that mis-understanding lies is impossible. It could be how you are asking them, it could be how you are interpreting their answer. But it is very unlikely that they are saying what you think they are.
They are a major finance company and if you are really saying that if you pay extra they are still going to hold you to making 60 regular payments because the agreement said you had to make 60 payments they seem to be opening themselves up to a major investigation and lawsuits.
Most likely you have a Simple Interest loan. But if it is another type what is it?
I would suggest you read over the loan documents, I can almost guarantee that there is a provision that handles additional payments. If when you find that section it truly says regardless of how much extra you pay you will still have to make 60 payments of $407 I suggest you immediately contact a lawyer.

#6 Author of original report
No misunderstanding
AUTHOR: Steve - (USA)
SUBMITTED: Friday, October 14, 2011
there was no misunderstanding. I called several times and the last time I spent almost one hour with the CSR. I was told that I am required to make 60 payments, even if the loan is paid off before and that according to the contract each payment is $ 407,-
I asked them why I should make 60 payments if the loan is paid off after 57 payments and the answer was: because it is in the contract and nothing can be changed.

#5 Consumer Comment
Absolutely not.
AUTHOR: Flynrider - (USA)
SUBMITTED: Friday, October 14, 2011
"any reputable finance company would change the due date for the following payments, lets say if the payments are $ 400,= and the customer makes an extra payment of $ 800,- he would not have any obligation to make payments for the following 2 months. "
Any reputable finance company? I don't know where you get your info, but it would be illegal for a finance company to do what you say. That would have the effect of the lender accepting interest that had not yet been earned. That is a big no-no as far as federal banking regulations are concerned.
Whether it's credit cards or car loans, any money you pay that is not due for a normal payment is applied directly to the principal. That will have the effect of shortening the term of your loan, since the original 60 months were calculated based on your making monthly payments.

#4 Consumer Comment
Dont be so sure
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, October 13, 2011
I still don't understand how Toyota is telling you to overpay the loan. It sounds like you have a mis-understanding that because your term is 60 months even if you pay extra you are still going to have to pay 60 months unless they officially change the terms to a lower period. That is not how it works. You could pay it off tomorrow and that would be your last payment, they would not come back for the remainder of the 60 months requesting payments.
But anyways to this comment
any reputable finance company would change the due date for the following payments, lets say if the payments are $ 400,= and the customer makes an extra payment of $ 800,- he would not have any obligation to make payments for the following 2 months.
- Don't be so sure about your statement. I have been with very major and very reputable finance companies who I have paid extra. It took off the principal but did not give me any ability to skip a payment because I effectively paid ahead. However, it did cause the loan to be paid off months earlier than normal.
But I will also say that I have had other loans that I have paid ahead, and it did adjust the next months payment to a lower amount if I so desired, but it wasn't a one for one situation. It was quite a while ago so I don't remember the exact details but I do remember that the extra payment didn't seem to take off that exact amount the next month.

#3 Author of original report
What other companies do
AUTHOR: Steve - (USA)
SUBMITTED: Thursday, October 13, 2011
any reputable finance company would change the due date for the following payments, lets say if the payments are $ 400,= and the customer makes an extra payment of $ 800,- he would not have any obligation to make payments for the following 2 months.
Toyata basically is telling me to overpay the loan - which part of the story is it that you don't understand ?

#2 Consumer Comment
their right
AUTHOR: GeorgeV - (USA)
SUBMITTED: Thursday, October 13, 2011
typically more money paid on a car comes off the principal owed on the loan, it would not change the "maturity date" although it would be paid off sooner than the maturity date requiring no more payments after its paid off, so if you owed 1200 on the car and paid 100/month for 3 months and then paid 600 one month it would be paid off in 9 months instead of 12 if you kept paying the 100/month after the 4th month. the loan payment will never change you will still owe 100/month every month until its paid off. they never lower the interest rate because you paid more faster.

#1 Consumer Comment
Confusing
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, October 13, 2011
What exactly is the RipOff?
Your title infers that the car is currently paid off but you are still required to make payments. But your report seems to indicate at some point you made an equivalent of 2 payments and are just upset that they won't change the maturity date or adjust your monthly payment.
When did you make this payment? If you made the extra payment at the beginning of the loan that will have a lot bigger effect than if you made it 3-4 years into the loan.
Also what exactly is the problem in your mind, if the amount is applied but they won't change the terms? Unless there is some other reason in your mind it is important if you pay off your 60 month loan in 50 something months, or have a 50 something loan that you paid off on the "maturity date" it really doesn't matter in the long run.


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