Complaint Review: Tracfone -
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Tracfone United States
- Phone:
- Web: tracfone.com
- Category: Telephone Companies
Tracfone Tracfone scam Internet
*UPDATE Employee: Tracfone Tracfone scam Internet
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I'd signed up with Tracfone with a triple minutes plan. Each time I buy minutes they are supposed to be tripled. This last time they were not. I called and got totally unresponsive agents. I demanded to speak with a supervisor. He found I was right but said next time I buy minutes they would be tripled. He refused to credit me the minutes I didn't get this time. He refuseed to fix what he admitted they did wrong. I also found that carried over minutes also lose their triple status. You don't get what you pay for. Just a scam. Moving to MetroPCS. There you get better phones and unlimited time, data, tex and 4G LTE for reasonable prices on the same great network as their parent company T Mobile but with better prices.
This report was posted on Ripoff Report on 03/03/2018 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/tracfone-tracfone-scam-internet-1432321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Tracfone Tracfone scam Internet
AUTHOR: Tracfone - (United States)
SUBMITTED: Wednesday, April 25, 2018
Hi Scott,
This is Mellannie from TracFone Wireless and I have read your post in this blog. I am very sorry for the inconvenience you have gone through. I understand where you are coming from and how frustrating this has been on your end. We respect the decision you have come up with but I hope you reconsidered and stayed with us instead. We don’t tolerate the bad customer service you may have encountered. Rest assured that we will take this seriously to improve our care. Please allow us to help you resolve your concerns. You may contact us through chat at http://bit.ly/2qdrKHH for further assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. I am looking forward to further assist you and fix the problem. Thank you.
Mellannie
TracFone Wireless
Related Reports
08:57 PM
Los Angeles, CA
09:39 AM
ALLISON PARK
09:31 AM
07:22 PM
07:12 PM
11:04 PM
hope mills
10:13 PM
Glenwood Springs
12:13 PM
09:25 PM
brackney, Pa, fl
08:57 PM
12:10 PM
10:28 PM
10:38 AM
12:00 PM
Jacksonville, Florida
07:14 PM
Phoenix, Arizona
11:22 AM
09:44 PM
01:57 PM
05:20 PM
06:27 PM
09:24 PM
12:19 PM
09:46 AM
01:04 PM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
