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Report: #407856

Complaint Review: Truckaddons.com - Lexington Kentucky

  • Submitted:
  • Updated:
  • Reported By: Jet Oklahoma
  • Author Confirmed What's this?
  • Why?
  • Truckaddons.com 1098 E.New Circle Rd Lexington, Kentucky U.S.A.

Truckaddons.com Rip Off and Lied to Lexington Kentucky

*UPDATE Employee: Personal Checks Orders

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On Nov. 13 I sent a order with a check. On Nov. 20 it was cleared at my bank. Not hearing from them for three weeks I notified them about my order. They told me they hold a check for three weeks. Having electronic banking which takes minutes, it was hard to believe that story. I told them to cancel my order and return my money as this was a Christmas gift and I needed it now. After a week went by I called and they told me that they would have it in the mail that week. It went from that to, it was sent the 26th of Dec. They told me to talk to Larry and they turn me over to Larry who takes care of finances. I email him but no reply.This is Jan. 4th and still no money. I am getting the run around and I am not likeing it very well. So, how do they stay on the internet and keep ripping people off. I need my money.

Billy
Jet, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 01/04/2009 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/truckaddonscom/lexington-kentucky-40505/truckaddonscom-rip-off-and-lied-to-lexington-kentucky-407856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Personal Checks Orders

AUTHOR: Truckaddons - (U.S.A.)

POSTED: Thursday, January 08, 2009

This customer has the right to complain and no one can take that from him. But in the world of internet orders, well we stay in business mainly becouse 99.9% of all users pay with a credit card. All credit card order are processed the same day. However there are some customers who do not have a credit card or just wish to pay with a personal check. For these customers, we do our best to accomadate them. But in the efforts to protect both the check holder and the company, we have a few policys that must be followed. These policies are pretty clear in our ordering details.

Pay by Mail In Check or Postal Money Order:

Accepted payment types:

Postal money orders
Bank certified checks
If you don't feel comfortable using your credit card or paying by check online, then you can mail in the payment for your order. If you mail in a postal money order or bank certified check, then your order will ship out as soon as we receive your payment.

Personal Checks
If you mail in a personal check, then you will have to wait for the check to clear your order is shipped ( 21 Business Days). When mailing in a personal check, please be sure to include two valid phone numbers and your drivers license number.

Personal checks are held for 21 business days to ensure that the funds clear the bank on both sides. Becouse there are many reasons that a personal check may not clear, NSF, frauduland check, stop payment these are only a few. But i do belive that anyone can see reason to hold checks.

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