Viaguard Accu-metrics SCAM! Ontario Toronto

I sent off for what they call First Nations dna testing for clarification on the percentage of American Indian heritage. I know it is there as my whole family looks like that and I have always been told that, especially when asking about the skin color of family members.

I ordered the first test ($150.) on myself and the company replied that they would email me when they received my samples, and 3 other times, the last one being when results were ready. I never received any emails regarding these samples. I had to go to their website and download them when I rightfully guessed they were ready. The results sounded like they had pulled them out of their a*s!

I did not believe they were valid and neither did other family members. So, we decided to have another family member take the test (again for $150.) whom has very strong American Indian features. We figured that it couldn't be denied then. Again, I waited for their emails and received none. When I went to their results website to check, a new message comes up stating that they are updating the site, that my results will be emailed to me, and I am blocked from going any further.

It has been over a month and still no emails and I am left with no way to get my results. Meantime, I started receiving emails, supposedly from a disgruntled fired employee, stating that the whole company is a total scam! It sounded valid to me, and the answer as to why I was being treated in such a way. So, I emailed the company and stated that I demanded a refund.

Their reply was that there was no reason for a refund, that I had received results on both tests, that they had not shut down any of their websites to the public, and that they refused to give me a refund.  Of course, I know that they are lying.

I haven't received the results of the last test and am left with no way of getting them, and their results website prevents me from getting my results.

When a customer pays for a service, and doesn't get that service, it is called a scam! Please do not do business with this company! Like I said earlier, even the results that I did get from the first report sounded like they pulled it out of their a*s!