Vivid Seats NEVER AGAIN Internet

 Literally the WORST customer service I have ever experienced in my life. Tickets said they would be at will call at venue. Come to find out, they were SUPPOSED to send me an email stating that I was to meet a shady fellow outside of the venue an hour beforehand, yet they never sent the email to me. When I arrived at the venue and my tickets were not at will call, I called their customer service and was told that the shady fellow had already left and was not responsible for answering his phone to determine WHERE he was with my tickets and that whoops too bad I was out 700 dollars. As if this wasn't bad enough, after getting off the phone with the rudest woman I've ever spoken to and finding out I was all dressed up with nowhere to go, I find out that the shady fellow had just scalped my tickets and pocketed the money. I tried calling the company back to tell them what happened and they blamed me and told me it was MY fault that he had sold my tickets. Ridiculous scam of a company ever made.