Report: #1417665

Complaint Review: Vivid Seats - Chicago Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Mon, December 18, 2017
Updated: Mon, December 18, 2017
Reported By: Consumer1234 — Seattle Washington United States

Author Confirmed

Why?

Vivid Seats Chicago, Illinois United States

Phone: 866.848.8499
Web: www.vividseats.com
Category: Ticket Sales, tickets, fraudulent warranty on returns and refunds

Vivid Seats Charged For Tickets I Never Received - Refuses to Issue Refund Chicago Illinois

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I purchased theater tickets the day of the performance and never received them! I had to call customer service 4 separate times over the course of the 4 hours leading up to the play and was continually told that my tickets should arrive within the next 30 minutes - 1 hour. Finally, 1 hour before the start time I was told that I should have just received my tickets as it showed up as sent on the company's end. Well I never received anything!

To make matters worse it has been 2 weeks and now the company is refusing to issue me a refund. Horrible horrible customer service and a downright scam.

This report was posted on Ripoff Report on 12/18/2017 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivid-seats/chicago-illinois/vivid-seats-charged-for-tickets-i-never-received-refuses-to-issue-refund-chicago-illino-1417665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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