Washington Mutual Washington..lairs..thieves!! Dallas Texas

I recently received my account statement in the mail and was SHOCKED to find out my interest rate had been raised from 8.99% to 27.72%! When I called and inquired why they had raised my my interest rate they stated that I had failed to make my December 15th payment on time. My wife pays the majority of our bills online and through my research I found out that it was payed, or at the very least, processed by her on the 8th. Washington Mutual states that they didn't receive the payment until..............DECEMBER 22nd! Needless to say the didn't care what I had to say. Ive had this account for the good part of a year and not once have I ever made a late payment to them. My current Fica score is well above 700, so using the ol'," Yer a high risk fer us!" was apparently not one of the methods that they could use to extort more money from. I guess their going with the old tried and true method of just being out right LAIRS! This is the kind of business practice that I have come to expect from these large corporations and as of 5 minutes ago my Washington Mutual account is closed and I will be transferring the balance to another card.

Phoenixphenom
Queen Creek, Arizona
U.S.A.