Complaint Review: Amazon.com - Seattle WA
Amazon.com Amazon.com Gets Away With Taking My Son's $100 Giftcard Because We're From Mexico Seattle WA
*Consumer Comment: Lots of locked out Amazon gift card accounts
*Consumer Comment: Humm
*Consumer Suggestion: I'm very confused
*Consumer Comment: Get an ITIN
I ordered a Play Station gift card for $100 for my son's birthday form Amazon.com. They locked me out of my account and did not give me any explanation. I emailed amazon and demanded to know why they locked me out of my account and did not email my son his Play Station gift card. They told me the IP address I was using was blacklisted in an anti-SPAM database.
I told them I could no afford my own internet connection so I occasionally uses coffee shop hot spot. They told me that was irrelevant and if I wanted them to unfreeze my account I must submit all my ID papers. I sent them me green card and tax payer ID and they told me they cannot verify a green card or tax payers and I must apply for a driver's license and social security card and submit these documents.
I stood in line for hours at the DMV and got an ID card, which arrived 2 weeks later. I sent this to them and told them I cannot get a social security card, only a tax payer ID because I am only in the US on a work visa. They don't reply to my emails anymore and when I call them they just put me on hold for hours and waste my cell phone bill when I tell them my name. Now my son think me don't love him because he get no gift for his birthday.
This report was posted on Ripoff Report on 09/13/2019 12:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/amazondotcom/seattle-wa-gets-away-taking-1484952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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