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Report: #1480573

Complaint Review: Avis Car Rental - Beaverton OR

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  • Reported By: Joseph — Newberg OR United States
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  • Avis Car Rental 10385 Southwest Canyon Rd Beaverton, OR United States

Avis Car Rental falsely charged for excessively dirty car Beaverton OR

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We rented an SUV for a three week rental for a road trip. This was normal usage, we weren't in excessively muddy or sandy areas. When the vehicle was returned, the agent at the counter looked at the vehicle and said everything looked fine. A couple of weeks later we received a notice stating the interior was "filthy" and they were charged a $75 cleaning fee for doing nothing more than a quick vaccum of the interior. We did rinse off the exterior of the vehicle because there was quite a bit of bug residue on the exterior. If the interior had been excessively dirty, we would have vaccumed too.

After receiving the notice we were told the interior was just filthy, excessive dirt everywhere. We reviewed the photos they took and saw nothing more than a little dirt and a couple of leaf particles tracked in from shoes or as transfer from loading a bag. Normal for a car that has been driven several thousand miles over a 3 week period. We have photos available but in a pdf. file. If we can figure out how to add them we will.

This report was posted on Ripoff Report on 06/17/2019 07:24 PM and is a permanent record located here: https://www.ripoffreport.com/report/avis-car-rental/beaverton-falsely-charged-1480573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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